Elvira Sulaymon
Huner Heights,Ohio
Summary
Dynamic customer service professional with a proven track record at Walgreens, excelling in conflict resolution and cash handling. Adept at enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high store standards and supporting team success in fast-paced environments. Proficient in Microsoft Office and electronic documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walgreens
Huber Heights, OH
10.2022 - 09.2023
- Assisted customers with purchases, pharmacy inquiries, and product returns.
- Performed accurate transactions and cash handling.
- Helped pharmacy staff ensure smooth customer flow.
- Maintain a clean and organized store environment.
Customer Service Associate
Marshalls
Huber Heights, OH
08.2015 - 07.2019
- Delivered excellent customer service at registers and sales floor.
- Managed returns, exchanges, and special requests.
- Assisted with inventory control, stocking, and merchandising.
- Supported team members in maintaining store standards and meeting goals.
Education
Certified medical assistant - Medical Assisting & Patient Care, Phlebotomy & EKG
Larock Healthcare Academy
Columbus, OH04-2024
High School -
Stebbins High School
Riverside, OH05-2021
Associate’s degree - in process
Sinclair community college
Dayton, OhSkills
- Customer service excellence
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Typing
- Data Entry
- Electronic documentation
- Cash handling
- Time management
- Multitasking
- Team collaboration
- Communication
- Problem solving
- Conflict resolution
Certification
• EKG
• Phlebotomy
•Patient Care Technician
• Medical Assistant
• Phlebotomy
•Patient Care Technician
• Medical Assistant
Languages
Turkish
Native/ Bilingual
Timeline
Customer Service Representative
Walgreens
10.2022 - 09.2023
Customer Service Associate
Marshalls
08.2015 - 07.2019
Certified medical assistant - Medical Assisting & Patient Care, Phlebotomy & EKG
Larock Healthcare Academy
High School -
Stebbins High School
Associate’s degree - in process
Sinclair community college