Elvira Vargas
West Covina,CA
Summary
Service-focused professional dedicated to meeting and exceeding customer expectations. Offering many years of experience managing associates and coaching to foster successful client relationships.
Overview
3
3
years of professional experience
Work History
Lead Manager
Goodwill North American
Glendora, California
05.2022 - 11.2024
- Monitored performance of direct reports against established targets.
- Provided guidance and support for team members in order to enhance their work performance and development.
- Managed staff by recruiting, selecting, orienting, training and disciplining employees; communicating job expectations; planning, monitoring and appraising job results.
- Identified opportunities for process improvement within the organization.
- Analyzed financial data such as budgets, expenditures, sales figures in order to make informed decisions.
- Evaluated employee performance regularly through feedback sessions.
- Performed basic operations and assisted with cash handling and reporting, price changes, merchandise handling and open and closing duties.
- Maintained customer awareness to recognize success and identify areas for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Operator
Danone
City Of Industry, California
11.2022 - 04.2024
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Verified accuracy of material measurements before loading into machines.
- Ensured that all materials used were up to standard and free from defects.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Adjusted feed rates and machine speeds as required during operation.
- Operated various pieces of manufacturing equipment including lathes, milling machines, drill presses.
- Documented daily production results accurately and completely.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Checked product quality against specified standards at each stage of production process.
- Reported any discrepancies or abnormalities in the production process immediately to supervisor.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Evaluated new products for compatibility with existing systems and processes.
- Provided training assistance to new operators on proper machine operation techniques.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Maintained production and quality documentation.
- Inspected finished products to verify conformity to quality standards.
- Kept abreast of changes in technology related to job duties through continuing education courses.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Set up and operated production machinery according to specific standards and protocols of company.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Used hand trucks and forklifts to unload, load and transport items.
- Produced quality products by palletizing, packaging and assembling finished items.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Separated products according to weight, grade and size of material to produce final product.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Sorted product components on work tables to maintain maximum organization and productivity.
Supervisor
People Ready Staffing
Pasadena, California
05.2022 - 11.2022
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Coronado
West Covina, CA07-2010
Skills
- Data analytics
- Portfolio management
- System optimization
- Revenue development
- Health & safety compliance
- Consumer trend analysis
- Team building & leadership
- Policy administration
- Effective communication
- Regulatory Compliance
- Problem-solving aptitude
- Professionalism
- Performance Management
- Business Analysis
- Schedule oversight
- Process Optimization
- Positive attitude
- Business Intelligence
- Cross-functional team leadership
- Problem resolution
- Conflict Resolution
- Performance reviewing
- Technical proficiency
- Customer service
- Time management abilities
- Reporting and documenting
- Pricing strategy
- Reliability
- Customer relationship management
- Sales strategy
- Self motivation
- Good judgment
- Team collaboration
- Multitasking Abilities
- Collaborate cross-functionally
- Operations Management
- Staff training
- Adaptability
- Documentation and reporting
- Data Analysis
- Plan projects
- Risk Management
- Negotiation and conflict resolution
- Teamwork
- Team leadership
- Team building
- Communication Skills
- Problem-solving abilities
- Quality Control
- Employee Training
Timeline
Operator
Danone
11.2022 - 04.2024
Lead Manager
Goodwill North American
05.2022 - 11.2024
Supervisor
People Ready Staffing
05.2022 - 11.2022
High School Diploma -
Coronado