At El Real Mexican Restaurante, I excelled as a Manager, cashier and lead server, enhancing customer satisfaction through expert handling of payment processing and inventory control. Known for exceptional teamwork and communication, I consistently ensured a welcoming environment, contributing to the restaurant's reputation for outstanding service.
As a Manager and Lead server i have to be prepared with my register maintain everything organized make sure I have enough cash for change, clean counters and register, (make sure bathrooms are always clean and fresh smells even if is not my job) make sure windows and door entrance are always clean.
Then have to be ready for customers and make sure everyone is welcome when they arrive, if we run out of something they order I'm ready to offer customer with something else but never let go customer with bad taste of the place, I'm trained to treat my work place like my own.
At the end of the day I make inventory of what we need for next day or sometimes for the whole week and maintain organized presentable merchandise to drive better and faster customer service My best description of my job is that I love to team work, That's my motto everything is better when you team work... help each other treat every customer like yours even if is not your job, table or work area.