JORGE ELIAS NUR LEON
Orlando,FL
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
San Jose Mexican Restaurante
Winter Garden, FL
09.2020 - 03.2022
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating and menu information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server
San Jose Mexican Restaurante
Winter Garden, FL
09.2020 - 03.2022
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
Cashier
Churromania
Kissimmee, FL
11.2017 - 02.2020
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate of Arts - Business Administration
Valencia College
Orlando, FL04.2023
High School Diploma -
Olympia High School
Olympia, WA05.2020
Skills
- Cleaning and Sanitizing
- Guest Greeting and Seating
- Multi-Line Telephone Systems
- Table Assignment Management
- Team Player
- Personable and Friendly
- Customer-Oriented
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
San Jose Mexican Restaurante
09.2020 - 03.2022
Server
San Jose Mexican Restaurante
09.2020 - 03.2022
Cashier
Churromania
11.2017 - 02.2020
Associate of Arts - Business Administration
Valencia College
High School Diploma -
Olympia High School
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