Open To Work
Elizabeth Pastor
Rochester
Summary
Highly personable and skilled in customer service, with background Hostess in restaurant, lounge, and coffee shop settings as well as childcare. Possess strong organizational and communication skills to promote a positive work environment. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities. Loved and cherished by children of all ages. Devoted to promoting exceptional behavior and learning skills for our future generations.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Mama Lors Cafe
Rochester
11.2022 - 02.2025
- Greeted guests warmly upon arrival, ensuring a welcoming atmosphere.
- Managed reservations and seating arrangements efficiently during peak hours.
- Provided menus and informed guests about daily specials and promotions.
- Assisted servers by coordinating table assignments and guest flow.
- Maintained cleanliness of the host station and dining area consistently.
- Collaborated with kitchen staff to ensure timely service during busy periods.
- Trained new host staff on procedures and customer service standards effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Accepted payments from guests for dine-in and take-out foods.
- Built positive relationships with other front-of-house and kitchen staff.
Child Caregiver
Northridge Church
Rochester
01.2019 - 12.2023
- Supervised children during activities and ensured safe play environments.
- Organized educational games and crafts to promote learning and creativity.
- Communicated effectively with parents about children's daily activities and progress.
- Maintained cleanliness and safety of play areas and equipment.
- Provided emotional support and guidance to children in various situations.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Enforced rules to teach good manners and maintain safe environment.
- Employed positive guidance strategies to encourage children and improve behavior.
- Encouraged children to express themselves through creative outlets such as music or art.
Education
High School Diploma -
Webster Thomas High School
Webster, NY06-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Event coordination
- Time management
- Effective communication
- Activity organization
- Tutoring experience
- Positive reinforcement
- Cleaning and sanitizing
- Homework help
- Music and arts appreciation
- Meal preparation
- Care planning
- CPR training
- Diaper changing
- Child safety awareness
- Social and academic development
- Special needs experience
- Emotional support
Languages
Spanish
Elementary
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $1000/hrTimeline
Restaurant Hostess
Mama Lors Cafe
11.2022 - 02.2025
Child Caregiver
Northridge Church
01.2019 - 12.2023
High School Diploma -
Webster Thomas High School