Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

ELVIS EKWOMCHI

Gwynn Oak,MD

Summary

Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Relationship Banker

Truist Bank
Baltimore, MD
05.2022 - Current
  • Conducted financial reviews with clients to identify their current and future needs.
  • Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
  • Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
  • Analyzed loan applications to determine creditworthiness of prospective customers.
  • Negotiated terms of loans with borrowers based on risk assessment criteria.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Opened and serviced accounts within authorized limits.
  • Maintained an in-depth knowledge of banking products, services, and regulatory requirements.
  • Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
  • Advised customers on bank products, services and financial planning options.

Relationship Banker

PNC Bank
Rockvillle, MD
01.2019 - 05.2022
  • Issued initial and replacement safe-deposit keys to customers, admitting customers to vaults.
  • Identified financial needs of customers and presented appropriate product and service options.
  • Informed customers of procedures for depositing checks and applying for ATM cards.
  • Used customer information to tailor recommendations to promote cashier's checks, travelers' checks and savings bonds.
  • Delivered exceptional customer service, resolving inquiries and issues promptly to ensure client satisfaction.

IDP Site Supervisor

Federal Capital Territory Administration
FCT, Abuja
06.2016 - 06.2019
  • Directed maintenance activities for sites housing internally displaced people, guaranteeing safety and efficiency.
  • Managed site upkeep for internally displaced people, maintaining a secure and operational environment.
  • Oversaw site maintenance for internally displaced people, ensuring safety and functionality.
  • Directed site upkeep for internally displaced persons, guaranteeing a secure and well-maintained environment.
  • Managed site maintenance for internally displaced people, ensuring safety and operational efficiency.

Education

Bachelor of Science - Computer Science

University of Nigeria Nsukka
Nigeria
08-2014

Skills

  • Cash flow analysis
  • Credit risk assessment
  • Loan origination
  • Cross-selling techniques
  • Relationship building and management
  • Account closings
  • Policy development and implementation
  • Financial processes
  • Resourcefulness
  • Persuasive communication style
  • Customer financing
  • Teller support
  • Creative thinking
  • Financial services
  • Proficient in Microsoft Office
  • Project Management
  • Scrum Master
  • Proficient in BSA/AML
  • Business Development/Analysis

Accomplishments

  • Outstanding Performance 2024

Languages

English
Full Professional
Igbo
Native/ Bilingual

Certification

  • Scrum Master
  • Project Management

Timeline

Senior Relationship Banker

Truist Bank
05.2022 - Current

Relationship Banker

PNC Bank
01.2019 - 05.2022

IDP Site Supervisor

Federal Capital Territory Administration
06.2016 - 06.2019

Bachelor of Science - Computer Science

University of Nigeria Nsukka

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ELVIS EKWOMCHI