Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Westshore Pizza
03.2024 - Current
Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Processed payments by accepting cash, checks and credit and debit card payments.
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
Verified orders prior to completing deliveries to avoid customer complaints.
Improved customer satisfaction by consistently delivering orders on time and with accuracy.
Delivery Driver
Lansing Building Products
04.2023 - 03.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
Assisted in warehouse operations when needed, contributing to overall team success and productivity.
General Construction Worker
Knock On Wood
10.2021 - 04.2023
Operated power tools such as drills, saws, grinders, sanders, hammers and any other necessary equipment for construction projects.
Performed demolition work on existing structures when needed using jackhammers or sledgehammers.
Collaborated with other workers in order to ensure successful completion of tasks within deadlines.
Checked all materials used for any defects before starting a project.
Ensured that safety regulations were strictly followed while performing duties.
Inspected finished products for quality assurance purposes.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Used laser measuring tools to calculate lengths, widths, and heights.
Displayed high standards for quality workmanship and routinely double-checked work.
Gained independent working skills and guided and mentored less experienced team members.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Demonstrated best safety practices working at heights and lifting various objects.
Warehouse Worker
Tractor Supply Distribution Center
06.2018 - 09.2021
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Operated scanners, computers, and other equipment to track orders.
Ensured that all items were properly packaged prior to shipment.
Ensured safety protocols were followed at all times while operating machinery.
Collaborated closely with other departments on special projects as needed.
Staged and sorted multiple types of products for loading.
Moved large and bulky items manually or with pallet jacks or forklifts.
Assisted in packaging and labeling of products for shipment.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
OTR Driver
Newlinemovers
03.2014 - 05.2018
Followed company policies and procedures regarding safety, security, and compliance with traffic laws.
Inspected delivery sites prior to loading and unloading merchandise for size requirements, accessibility, weather conditions.
Performed basic maintenance on vehicles such as checking fluid levels and tire pressure.
Adhered to all applicable state and federal regulations for operating commercial motor vehicles.
Utilized securement techniques such as straps, chains, blocks, dunnage bags or other methods when securing freight loads during transport.
Ensured that cargo was properly loaded and secured before departing from each stop along route.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Education
High School Diploma -
Thomas R Proctor High School
Utica, NY
06-2013
Skills
Scheduling and Coordinating
Performance Tracking and Evaluations
Punctual and Dependable
Attention to Detail
Critical Thinking
Productivity and Time Management
Warehouse Operations
Forklift Operations
Commercial delivery
Punctuality
Safe driving practices
Languages
Bosnian
Professional
Contact
St. Petersburg, FL 33705
Education and Training
Utica, NY,other
Timeline
Delivery Driver
Westshore Pizza
03.2024 - Current
Delivery Driver
Lansing Building Products
04.2023 - 03.2024
General Construction Worker
Knock On Wood
10.2021 - 04.2023
Warehouse Worker
Tractor Supply Distribution Center
06.2018 - 09.2021
OTR Driver
Newlinemovers
03.2014 - 05.2018
High School Diploma -
Thomas R Proctor High School
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