Elvis Salgado-Castillo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Merchandise
Walt Disney World Resort
07.2021 - Current
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Supervisor
Sketchers
03.2021 - 06.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Catering Assistant
La Madeleine
04.2017 - 03.2021
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
Merchandise Associate
Target
09.2017 - 11.2019
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
Lead Host
BJ's Restaurant & Brewhouse
08.2014 - 10.2016
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Streamlined communication between kitchen and wait staff for improved service efficiency.
- Trained new hosts in company policies and procedures, ensuring a consistent guest experience.
- Increased table turnover rate with effective time management and strategic seating plans.
ICS Stocker
Walmart
08.2012 - 09.2014
- Enhanced inventory accuracy by diligently tracking stock levels and replenishing items as needed.
- Reduced out-of-stock incidents by consistently maintaining a well-organized stockroom.
- Streamlined product restocking with efficient use of handheld devices for scanning and data entry.
- Ensured customer satisfaction, promptly addressing inquiries and locating products in the stockroom.
Fashion Consultant
A'GACI
01.2011 - 08.2012
- Elevated client satisfaction by providing personalized fashion consultations and recommendations.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
Education
High School Diploma -
Colegio Ángel David
Rio Piedras, PR02.2011
Skills
- Stock Replenishment
- Sales Techniques
- Pricing Controls
- Product Inventory Counts
- Markdown Procedures
- Planogram Design
- Pricing and Shelf Labeling
- Visual Merchandising
- Store Maintenance
- Window Displays
- Retail Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Merchandise
Walt Disney World Resort
07.2021 - Current
Supervisor
Sketchers
03.2021 - 06.2021
Merchandise Associate
Target
09.2017 - 11.2019
Catering Assistant
La Madeleine
04.2017 - 03.2021
Lead Host
BJ's Restaurant & Brewhouse
08.2014 - 10.2016
ICS Stocker
Walmart
08.2012 - 09.2014
Fashion Consultant
A'GACI
01.2011 - 08.2012
High School Diploma -
Colegio Ángel David