Elwie Ferell

- Supported Nursing staff with medical orders

- Directed workflow

- Ensured accurate documentation of patient information by meticulously updating electronic health records.

- Facilitated timely responses to patient inquiries, promoting a positive hospital experience.

- Assisted with patient admissions and discharges

- Calling emergency codes directed by medical staff

- Enhanced patient care by efficiently managing medical records and coordinating with healthcare professionals.

- Streamlined communication between nurses, doctors, and patients for better treatment outcomes.

- Contributed to patient safety by promptly addressing medication discrepancies in collaboration with nursing staff.

- Managed supply inventory to ensure adequate resources for the smooth operation of the nursing unit.

- Increased efficiency within the unit by continually updating policies and procedures according to regulatory standards.

- Boosted family satisfaction rates through compassionate communication during difficult times or end-of-life situations.

- Promoted a culture of excellence through consistent adherence to quality control measures in all aspects of work performance.

- Maintained confidentiality at all times while handling sensitive medical documents, adhering strictly to HIPAA guidelines.

- Played a crucial role in infection prevention strategies implementation within the nursing unit following established protocols.

- Performed various administrative tasks by filing, copying and faxing documents.

- Placed new supply orders, managed inventory and restocked clerical spaces.

- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

- Received and routed laboratory results to correct clinical staff members.

- Answered phone calls and messages for physicians and medical facilities, scheduling appointments, and handling patient inquiries.

- Built a pipeline of prospective customers

- Built a down-line from customers to business partnership in distribution of nutritional products

- Provided excellent service to guests and business partners, by paving the path using Herbalife's Business 101 programs provided by the company

- Managed, supported, and grew business relationships leading zoom call meetings and one-on-one interactions with clients, business partners, and potential clients, providing project management teams insight and ideas to grow

- Organized meet-ups and fit clubs

- Managed and built an online presence and followers

- Developed health plans for clients and members