Erika Cortes
Iowa City,IA
Summary
Dedicated Patient Care Technician with experience at University of Iowa Hospital and Clinics, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient comfort through effective ADL support and adaptability. Committed to delivering exceptional patient services while ensuring safety and compliance with health standards.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
University of Iowa Hospital and Clinics
08.2024 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities to enhance patient comfort and independence.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Documented patient information accurately in electronic health records systems.
Iowa Memorial Union Employee
University of Iowa Housing and Dining
08.2023 - 12.2024
- Operated as a cashier at the Iowa Memorial Union, demonstrating effective customer service skills by efficiently processing transactions and ensuring a positive experience for customers
- Proficiently prepared pizza dough while ensuring consistent quality in food service, and effectively restocked inventory items such as coffee, chips, napkins, utensils, and other essentials. All while collaborating with team members
Starbucks Barista
Starbucks
06.2018 - 07.2019
- Prepared and served high-quality beverages, ensuring customer satisfaction with each order.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer service practices.
- Managed inventory levels, restocking supplies to support daily operations efficiently.
Junior Camp Counselor
Valley Forge Park
06.2018 - 07.2018
- Assisted in planning and facilitating daily camp activities for diverse groups of children.
- Monitored camper safety, ensuring compliance with established safety protocols and guidelines.
- Supported lead counselors in managing group dynamics, fostering inclusivity, and teamwork among campers.
- Engaged campers through interactive games and educational programs, enhancing their learning experiences.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Attended staff meetings and relayed important information to campers.
Education
Bachelor of Science - Health Studies
University of Iowa
Iowa City, IA12-2026
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- ADL support
- Feeding assistance
- Adaptable
- Patient services
Accomplishments
Helping Hands Award, Patient Care Technician — University of Iowa Medical Center Downtown, 2025
Timeline
Patient Care Technician
University of Iowa Hospital and Clinics
08.2024 - Current
Iowa Memorial Union Employee
University of Iowa Housing and Dining
08.2023 - 12.2024
Starbucks Barista
Starbucks
06.2018 - 07.2019
Junior Camp Counselor
Valley Forge Park
06.2018 - 07.2018
Bachelor of Science - Health Studies
University of Iowa
PCT Helping Hands award
- Recognized for exceptional teamwork, patient-centered care, and willingness to assist beyond assigned responsibilities