ELYANA DAVIS
Slidell,LA
Summary
Dynamic clinical operations professional with a proven track record in healthcare management and team coordination, dedicated to enhancing patient care outcomes through strategic planning and resource optimization. Expertise in streamlining processes and ensuring regulatory compliance while fostering collaborative environments that adapt to evolving needs. Committed to driving high-quality results through effective staff training, project management, and financial oversight. Recognized for implementing innovative healthcare solutions that elevate operational efficiency and improve overall service delivery.
Overview
1
1
Certificate
14
14
years of professional experience
Work History
Branch Director
VitalCaring Group Hospice
Hammond, LA
01.2025 - Current
- Developed and implemented strategic initiatives to enhance patient care services and operational efficiency.
- Led multidisciplinary teams to improve service delivery and foster collaborative care environments.
- Managed budgeting processes, optimizing resource allocation for maximum impact on patient outcomes.
- Oversaw daily operations, ensuring compliance with healthcare regulations and quality standards.
Registered Nurse
Egan Ochsner Home Health
New Orleans
02.2024 - 01.2025
- Reduced hospital readmission rates by providing thorough patient education on managing chronic conditions at home.
- Conducted thorough assessments of patients'' physical, emotional, and psychological needs, leading to appropriate interventions and referrals when necessary.
- Trained family members on caregiving techniques, empowering them to better support their loved ones during the recovery process.
CARE MANAGER, TELEPHONIC NURSE 2
CenterWell Home Health
Georgia
01.2024 - 10.2024
- Counseled patients via telephone, adhering to established guidelines and protocols to ensure alignment with provider-established plans of care.
- Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
- Managed high-stress situations, providing reassurance to distressed callers and gathering essential information for informed decision-making.
- Evaluated patient symptoms with critical thinking to determine need for immediate intervention or further assessment.
- Reduced emergency room visits by effectively assessing and prioritizing patient needs over the phone.
DIRECTOR OF NURSING
CHRISTIAN HOME HEALTH CARE
New Orleans
11.2022 - 01.2024
- Enhanced care delivery by monitoring performance metrics and implementing optimized strategies, resulting in improved patient outcomes.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Collaborated with interdisciplinary team to develop and execute comprehensive patient care plans, ensuring tailored and effective treatment.
- Contributed to management team meetings by analyzing patient status, addressing census changes, and resolving patient complaints.
- Worked with the interdisciplinary team to organize and implement patient care plans.
- Participated in management team meetings to discuss patient status, census changes, and patient complaints or concerns.
Home Health Registered Nurse
NURSES REGISTRY HOME HEALTH
Harahan
06.2016 - 11.2022
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
- Developed strong rapport with patients and families, fostering trust and open communication during the care process.
Home Health Admit Nurse
EGAN OCHSNER HOME HEALTH
New Orleans
11.2020 - 11.2022
- Educated patients and caregivers on at-home care and treatment regimens, enhancing their ability to manage health independently.
- Collaborated with physicians to create post-hospital or post clinic plan of cares that are individualized to patient needs
- Collaborated with interdisciplinary teams to coordinate comprehensive care for patients, resulting in improved overall health.
- Trained family members on caregiving techniques, enabling them to provide effective support during recovery.
- Trained family members on caregiving techniques, empowering them to better support their loved ones during the recovery process.
CLINICAL SUPERVISOR
STAT HOME HEALTH
Harahan
05.2020 - 11.2020
- Enhanced staff performance by conducting regular performance evaluations and providing constructive feedback.
- Conducted in-service training sessions for nursing staff to enhance their skills and stay up-to-date on best practices in the field.
- Managed staff schedules, assignments, and time-off requests to maintain adequate coverage while minimizing overtime expenses.
- Supported organizational growth goals by participating in recruitment efforts including interviewing candidates, extending job offers, and facilitating orientation programs.
- Contributed to interdisciplinary team meetings discussing individualized case management plans, leading to more effective patient treatment strategies.
- Reviewed charts weekly to complete quality control checks.
AFTER HOURS TRIAGE NURSE/SUPERVISOR
Egan Home Health And Hospice
Metairie
06.2019 - 05.2020
- Received and addressed after-hours calls, providing timely assistance to patients with various concerns
- Received and addressed calls from physicians, hospitals, and other health care professionals with referrals and/or other patient care concerns
- Managed staffing over the weekend and schedule after hour visits when needed
- Oversaw staffing schedules to ensure adequate coverage for patient care over the weekend and scheduled after-hours visits when needed
- Processed OASIS and 485's during afterhours for submission to the coding department
- Coordinated admissions, discharges, and transfers by managing paperwork and delegating assignments effectively.
Home Health RN Case Manager
AMERACARE HOME HEALTH
Metairie
10.2017 - 01.2020
- Verify Insurance is valid and patient's homebound status according to Medicaid and Medicare guidelines
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Verify Insurance is valid and patient's home bound status according to Medicaid and Medicare guidelines
RN CASE MANAGER/INTAKE COORDINATOR
GUARDIAN HOME HEALTH
Metairie
07.2018 - 12.2018
- Coordinated interdisciplinary team for comprehensive plan of care
- Facilitated case conferences and requested progress notes for patients eligible for recertification
- Analyzed Oasis documentation for accuracy and completeness
- Completed case conferences/request progress notes for patients qualifying for recertification
- Monitored utilization of disciplines.
- Processed intake referrals for home health services
- Ensured timely delivery of necessary DME supplies
- Coordinated DME supplies
CASE MANAGER/FIELD NURSE
CHRISTIAN HOME HEALTH CARE
New Orleans
01.2015 - 02.2017
- Completed Oasis for admission, resumption of care, and discharge of patient
- Identified documentation errors in patient charts to ensure compliance and accuracy
- Evaluated patient care plans prior to submission to physician offices for alignment with treatment goals
- Reviewed patient charts for documentation errors
- Coordinated multidisciplinary patient care with physical therapy, occupational therapy, and social work to enhance overall treatment outcomes.
Pediatric Registered Nurse
CHILDREN'S HOSPITAL OF NEW ORLEANS
New Orleans
05.2013 - 01.2015
- Collaborated with pediatric patients and families on neurosurgery/spinal unit to provide compassionate support and education during treatment process.
- Delivered high-quality patient care consistently, adhering to unit protocols and hospital policies while maintaining a professional demeanor under pressure.
- Prioritized tasks and delegated responsibilities effectively, ensuring timely care for all patients and enhancing overall patient experience.
- Administered vaccinations and medications accurately to maximize treatment efficacy and uphold patient safety standards.
Student Nurse Technician
CHILDREN'S HOSPITAL OF NEW ORLEANS
New Orleans
05.2012 - 05.2013
- Assisted with patients on the neurosurgery/spinal units and ambulatory care clinic
- Monitored, documented, and communicated changes in vital signs to ensure timely interventions and enhance patient safety.
- Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
- Cultivated therapeutic relationships with patients through empathy and active listening to foster trust and improve care experiences.
- Tracked and conveyed critical patient information to healthcare staff to support effective treatment planning and coordinated care delivery.
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT12.2027
Bachelor of Science - Nursing
Dillard University
New Orleans, LA05.2013
Skills
- Patient Care Coordination
- Home Health Care
- Geriatric Nursing
- Hospice care
- Case Management
- Triage
- EMR Software
- Quality Improvement
- Multidisciplinary Collaboration
- Program Development
- Healthcare Operations
- Team Leadership
- Regulatory Compliance
- Operational Strategy
- Stakeholder Engagement
- Family support
Certification
- Licensed Registered Nurse Louisiana (Compact) - 2013
- License Registered Nurse Nevada, California, New York, Minnesota, Michigan, Oregon - 2024
Timeline
Branch Director
VitalCaring Group Hospice
01.2025 - Current
Registered Nurse
Egan Ochsner Home Health
02.2024 - 01.2025
CARE MANAGER, TELEPHONIC NURSE 2
CenterWell Home Health
01.2024 - 10.2024
DIRECTOR OF NURSING
CHRISTIAN HOME HEALTH CARE
11.2022 - 01.2024
Home Health Admit Nurse
EGAN OCHSNER HOME HEALTH
11.2020 - 11.2022
CLINICAL SUPERVISOR
STAT HOME HEALTH
05.2020 - 11.2020
AFTER HOURS TRIAGE NURSE/SUPERVISOR
Egan Home Health And Hospice
06.2019 - 05.2020
RN CASE MANAGER/INTAKE COORDINATOR
GUARDIAN HOME HEALTH
07.2018 - 12.2018
Home Health RN Case Manager
AMERACARE HOME HEALTH
10.2017 - 01.2020
Home Health Registered Nurse
NURSES REGISTRY HOME HEALTH
06.2016 - 11.2022
CASE MANAGER/FIELD NURSE
CHRISTIAN HOME HEALTH CARE
01.2015 - 02.2017
Pediatric Registered Nurse
CHILDREN'S HOSPITAL OF NEW ORLEANS
05.2013 - 01.2015
Student Nurse Technician
CHILDREN'S HOSPITAL OF NEW ORLEANS
05.2012 - 05.2013
MBA - Healthcare Administration
Western Governors University
Bachelor of Science - Nursing
Dillard University