Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Ginger Jordan

Ginger Jordan

West Jefferson,North Carolina

Summary

Healthcare leader with extensive experience at CenterWell, specializing in quality management and regulatory compliance. Demonstrated success in strategic planning and patient care coordination, resulting in improved operational efficiencies and strengthened community partnerships. Skilled in staff supervision and communication, contributing to high-quality patient outcomes and enhanced team collaboration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Branch Director

CenterWell
Boone, North Carolina
06.2014 - Current
  • Managed daily operations to guarantee high-quality patient care and optimize efficiencies.
    Supervised clinical staff, ensuring adherence to regulations while enhancing business development.
    Maintained compliance with federal, state, and local certification and licensure requirements.
    Led strategic planning initiatives to support financial stability and high-quality care delivery.
  • Oversaw daily operations to ensure quality patient care and service delivery.
  • Coordinated staff schedules to maintain adequate coverage and support.
  • Developed relationships with community partners for service referrals.
  • Participated in quality improvement initiatives to enhance service efficiency.
  • Monitored competition in the marketplace, analyzing trends and making recommendations accordingly.

RN Case Manager/Home Health RN Case Manager/Quality Manager

Watauga Medical Center
Boone, North Carolina
06.2001 - 06.2014
  • Conducted patient assessments to gather health information and evaluate needs.
  • Developed care plans in collaboration with healthcare team and patients.
  • Coordinated referrals to specialists and community resources for patients.
  • Educated patients on care management and wellness strategies effectively.
  • Monitored patient progress through regular follow-ups and communication.
  • Advocated for patient needs within multidisciplinary team discussions consistently.
  • Participated in case reviews to enhance care strategies and team collaboration.
  • Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.

Education

Bachelor of Science - Nursing

Winston-Salem State University
Winston-Salem, NC
05-2001

Skills

  • Quality management and regulatory compliance
  • Clinical audits and risk assessment
  • Strategic planning and patient care coordination
  • Effective communication
  • Staff supervision
  • Patient care coordination
  • Leadership skills
  • Operations management
  • Client relationship management
  • Team player
  • Interviewing and hiring
  • Branch operations management
  • Community outreach

Accomplishments

  • Great 100 Scholar, Daisy Award 2001, 2003, 2006, 2011, Leadership Award 2016, 2022, Touchstone Award Bronze, Silver and Gold

Certification

  • RN License
  • CNSRN

References

References available upon request.

Timeline

Branch Director

CenterWell
06.2014 - Current

RN Case Manager/Home Health RN Case Manager/Quality Manager

Watauga Medical Center
06.2001 - 06.2014

Bachelor of Science - Nursing

Winston-Salem State University

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