Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elyce Shalkowski

Royersford

Summary

Proven track record of enhancing customer satisfaction, as demonstrated at Instacart Shoppers, by swiftly and accurately fulfilling orders. Adept in online order fulfillment and time management, I bring a strong work ethic and a friendly, positive attitude to every task. Excelled in roles requiring Microsoft Word for file organization, showcasing my ability to meet and exceed employer expectations.

Overview

5
5
years of professional experience

Work History

Shopper for Instacart

Instacart Shoppers
04.2024 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Administrative Help

Tons of Fun Shows
09.2023 - 12.2023
  • Assisted coworkers and staff members with special tasks on daily basis.
  • helped with contracts for shows
  • assisted with organization on the lots


Store Associate

DSW
04.2022 - 01.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Maintained tidy and organized store to comply with cleanliness standards.

.

  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.

Associate

Dimitri"s Pizza
06.2021 - 08.2021
  • Engaged in friendly conversation with customer
  • Volunteered for extra shifts to alleviate staffing shortages.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold pizzeria hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Answered phone calls to take orders,and give information.

Babysitter

Celebrate Recovery
09.2019 - 03.2021
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Monitored children's play activities to verify safety.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Babysitter

Myself
01.2020 - 01.2021
  • Communicated positively with children and guardians.
  • Monitored children's play activities to verify safety.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Provided developmentally appropriate activities for children.

Education

Bachelor of Science - Criminal Justice

West Chester University of Pennsylvania
West Chester, PA
05-2027

High School Diploma -

Spring-ford Area High School
Royersford, PA
06-2023

Skills

  • Strong Work Ethic
  • Online order fulfillment
  • Mobile payment processing
  • Supply Chain Understanding
  • Microsoft Word
  • File Organization
  • Microsoft Outlook
  • Time Management
  • Friendly, Positive Attitude

Timeline

Shopper for Instacart

Instacart Shoppers
04.2024 - Current

Administrative Help

Tons of Fun Shows
09.2023 - 12.2023

Store Associate

DSW
04.2022 - 01.2023

Associate

Dimitri"s Pizza
06.2021 - 08.2021

Babysitter

Myself
01.2020 - 01.2021

Babysitter

Celebrate Recovery
09.2019 - 03.2021

Bachelor of Science - Criminal Justice

West Chester University of Pennsylvania

High School Diploma -

Spring-ford Area High School
Elyce Shalkowski