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Elyi Marquez
Canyon,TX
Summary
Dependable, successful in providing fast, high-quality customer service to any guests. Adaptable with experience in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I seek to maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Server
Toscana Italian Steakhouse
Amarillo, TX
09.2021 - 08.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greeted new customers, discussed specials and took drink orders.
Restaurant Host
Jorge's Tacos Garcia
Amarillo, TX
06.2019 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Car Detailer
Toot N Totum
Amarillo, TX
03.2017 - 06.2019
- Washed, waxed and buffed vehicle bodies for professional shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Planned and coordinated work for team of detailers.
Education
Associate of Arts - Business Administration
Amarillo College
Amarillo, TX 01.2020 - 05.2022
Bachelor of Arts - Finance
West Texas A&M University
Canyon, TX 08.2022 - Current
Skills
Hospitality service
Software
CSS
Python
Timeline
Bachelor of Arts - Finance
West Texas A&M University
08.2022 - Current
Server
Toscana Italian Steakhouse
09.2021 - 08.2022
Associate of Arts - Business Administration
Amarillo College
01.2020 - 05.2022
Restaurant Host
Jorge's Tacos Garcia
06.2019 - 08.2021
Car Detailer
Toot N Totum
03.2017 - 06.2019
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