Summary
Overview
Work History
Education
Skills
References
Timeline
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Elyse Navalta

Lihue,HI

Summary

Organized and able to multi-task while excelling in employee training and customer service. Skilled in inventory management and compliance, and can effectively resolve customer concerns while ensuring patient confidentiality. My attention to detail and strong communication abilities encourages a collaborative environment, enhancing overall operational efficiency.

Overview

17
17
years of professional experience

Work History

Pharmacy Technician

CVS Longs Pharmacy
Lihue, HI
09.2019 - Current
  • Assisted in training new employees on pharmacy procedures.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

Lead Sales Associate

Kelaʼs Glass Gallery
Kapaa, HI
06.2014 - 08.2019

Promoted high customer retention with knowledgeable and friendly service.

  • Carefully packing up and shipping sold items around the world.
  • Creating and repairing exclusive jewelry.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Managed cash register operations using POS system and processed sales and returns.

Office Assistant

Kauai Air Conditioning
Kapaa, HI
06.2017 - 09.2017
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Delivered messages and ran errands.
  • Inventoried and ordered materials, supplies and services.
  • Completed and mailed contracts, invoices or checks.
  • Answered phone calls and directed them to appropriate personnel.

Jewelry Sales

Nakoa Enterprises
Kapaa, HI
09.2008 - 06.2014
  • Setting pearls and simple jewelry repairs
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Processed payments using point-of-sale systems, credit card machines, and cash registers.
  • Received inventory shipments and stocked shelves with merchandise.
  • Engaged in suggestive selling techniques to increase sales volume.
  • Greeted customers and provided excellent customer service.

Education

High School Diploma -

Waimea High School
06.2004

Skills

  • Customer service
  • Employee training
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Patient confidentiality
  • Time management

References

  • Leilani Mayer, Leilani Malie Esthetics, (808) 645-0593
  • Shellie Moreno, Matcha-Ya, (808) 482-9226
  • Kristen Reyna, Kelas Glass Gallery, (808) 631-5699

Timeline

Pharmacy Technician

CVS Longs Pharmacy
09.2019 - Current

Office Assistant

Kauai Air Conditioning
06.2017 - 09.2017

Lead Sales Associate

Kelaʼs Glass Gallery
06.2014 - 08.2019

Jewelry Sales

Nakoa Enterprises
09.2008 - 06.2014

High School Diploma -

Waimea High School
Elyse Navalta