Elyse Dilling
Roaring Spring,PA
Summary
Dedicated college student with a solid background in customer service and educational presentation. Skilled in event organization, public communication, and agricultural advocacy. Eager to apply leadership and communication skills in a future role within agricultural education, marketing, or communications.
Overview
3
3
years of professional experience
Work History
Food and Beverage Server
Marzoni's Brick Oven & Brewing Company
State College, Pennsylvania
06.2025 - Current
- Processed customer orders accurately using point-of-sale system.
- Supported training of new staff in service protocols and standards.
- Handled customer inquiries and resolved issues promptly and professionally.
Food and Beverage Server
Marzoni's Brick Oven & Brewing Company
Duncansville, Pennsylvania
11.2022 - 06.2025
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and tables.
- Prepared bills and processed credit card payments at the end of each shift.
Dairy Princess
Pennsylvania Dairy Princess and Promotion Services
Blair County, PA
05.2023 - 05.2024
- Represented the county and state at agricultural fairs, community events, and educational programs.
- Delivered educational presentations on dairy nutrition, sustainability, and farm life to schools and community groups.
- Educated youth and community members on the importance of dairy in a healthy diet.
- Promoted agricultural literacy through interactive demonstrations and educational materials.
Education
Bachelor of Science - Agriculture Science
Pennsylvania State University
University Park, PA05-2027
Skills
- Customer service
- Effective communication
- Educational presentation
- Event coordination
- Agricultural knowledge
- Public speaking
- Time management
Affiliations
- Member of the Central Cove FFA chapter.
- Member of the Pennsylvania and National Holstein Associations.
- Member of the Penn State Dairy Science Club.
- Showing livestock.
Accomplishments
- Pennsylvania State FFA Keystone Degree
- American FFA Degree
- 3rd Place National Public Speaker: National Holstein Association.
Timeline
Food and Beverage Server
Marzoni's Brick Oven & Brewing Company
06.2025 - Current
Dairy Princess
Pennsylvania Dairy Princess and Promotion Services
05.2023 - 05.2024
Food and Beverage Server
Marzoni's Brick Oven & Brewing Company
11.2022 - 06.2025
Bachelor of Science - Agriculture Science
Pennsylvania State University