ELYSEE MPANGA
Kalamazoo
Summary
Dedicated and detail-oriented Supply Chain Management student at Grand Valley State University (GVSU) with hands-on experience in inventory support, customer service, and operations in fast-paced environments. Strong communicator and multilingual (English, French, Lingala) with proven organizational skills, accuracy, and reliability. Seeking an entry-level inventory management or inventory coordination role to apply operational, organizational, and analytical skills while supporting efficient stock control and workflow optimization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Handmade Floral & Gift Assistant
Maison Lusamba
Grand Rapids, MI
08.2024 - Current
- Assisted in creating handmade floral arrangements and customized gift items
- Received and processed customer orders accurately
- Prepared products and ensured timely order fulfillment
- Organized materials and supported daily shop operations
- Delivered friendly and professional customer service
Handmade Floral & Gift Assistant
Maison Lusamba
Grand Rapids, MI
08.2024 - Current
- Assisted in creating handmade floral arrangements and customized gift items
- Received and processed customer orders accurately
- Prepared products and ensured timely order fulfillment
- Organized materials and supported daily shop operations
- Delivered friendly and professional customer service
Competitive Sports Referee
Marshall University - Student Recreation Center
Huntington, WV
09.2024 - 12.2024
- Officiated competitive sports events in a fast-paced environment
- Enforced rules fairly and kept game flow
- Showed strong decision-making, communication, and professionalism
Competitive Sports Referee
Marshall University - Student Recreation Center
Huntington, WV
09.2024 - 12.2024
- Officiated competitive sports events in a fast-paced environment
- Enforced rules fairly and kept game flow
- Showed strong decision-making, communication, and professionalism
Associate
Western Michigan University - Valley Dining Center
Kalamazoo, MI
09.2023 - 01.2024
- Assisted with food service operations and customer support
- Worked efficiently during high-volume service periods
- Maintained cleanliness and organization of dining areas
- Collaborated with team members to improve workflow and service quality
- Provided friendly, professional service and resolved customer concerns
Associate
Western Michigan University - Valley Dining Center
Kalamazoo, MI
09.2023 - 01.2024
- Assisted with food service operations and customer support
- Worked efficiently during high-volume service periods
- Maintained cleanliness and organization of dining areas
- Collaborated with team members to improve workflow and service quality
- Provided friendly, professional service and resolved customer concerns
Education
Bachelor of Science - Supply Chain Management
Grand Valley State University (GVSU)
Allendale, MI02.2026
Associate Degree - Business Administration
Kalamazoo Valley Community College (KVCC)
Kalamazoo, MI01.2025
CELCIS - Center for English Language & Culture for International Students
Western Michigan University (WMU)
Kalamazoo, MI09.2023
High School Diploma - Literature (Latin & Philosophy)
College Notre Dame du Congo
Kinshasa, DRC01.2022
Skills
- Multitasking in fast-paced environments
- Customer Service & Client Support
- Strong Verbal & Written Communication
- Teamwork & Collaboration
- Adaptability & Quick Learning
- Time Management & Organization
- Microsoft Word
- Excel
- PowerPoint
- Attention to detail
- Fast learner
- Team collaboration
- Basic accounting
- Active listening
Certification
- Project Management Essentials Certification, Management & Strategy Institute (MSI), 2026-02-06, 352183475
- Lean Six Sigma White Belt Certification, Management & Strategy Institute (MSI), 2026-02-06, 352183360
- Business Management Essentials Certification, Management & Strategy Institute (MSI), 2026-02-05, 352181173
- Introduction to Supply Chain Management, Simplilearn SkillUP, 2026-02-01, 9814439
- Digital Marketing Strategy, Simplilearn SkillUP, 2026-02-01, 9817973
- Cybersecurity for Students, Grand Valley State University (GVSU), 2025-01-18
- Essential Tech Skills for Students, Grand Valley State University (GVSU), 2025-01-18
- College-Level Research for Beginners (Micro-Credential), Marshall University Library - Skills Exchange
- CPR/AED for Professional Rescuers, American Red Cross, 2024-11-09, 01NUJD, 2026-11-30
Languages
French
English
Lingala
Attributes
- Sociable and approachable
- Organized, reliable, and professional
- Strong work ethic with positive attitude
- Learns systems quickly and adapts easily
- Works well with teams and supervisors
- Conflict-free and solution-oriented
Profile Objective
Dedicated and hardworking college student majoring in Supply Chain Management at Grand Valley State University (GVSU). Experienced in customer service, operations support, and teamwork in fast-paced environments. Strong communicator, multilingual (English, French, Lingala), highly organized, and reliable. Seeking opportunities to apply operational, organizational, and analytical skills while continuing professional development.
Community Leadership Involvement
- Revival Temple of Christ, Kalamazoo, MI, Youth & Choir Department Member, 2025-01-01, Present
- Immanuel Lutheran Church (French Service), Grand Rapids, MI, Youth & Choir Department Member, 2024-05-01, 2024-07-31
- MEPES Church, Kinshasa, DRC, Youth & Choir Department Member, 2020-03-01, 2023-08-31
- EZER Platform, International, Member, 2022-10-01, Present
Timeline
Competitive Sports Referee
Marshall University - Student Recreation Center
09.2024 - 12.2024
Competitive Sports Referee
Marshall University - Student Recreation Center
09.2024 - 12.2024
Handmade Floral & Gift Assistant
Maison Lusamba
08.2024 - Current
Handmade Floral & Gift Assistant
Maison Lusamba
08.2024 - Current
Associate
Western Michigan University - Valley Dining Center
09.2023 - 01.2024
Associate
Western Michigan University - Valley Dining Center
09.2023 - 01.2024
Bachelor of Science - Supply Chain Management
Grand Valley State University (GVSU)
Associate Degree - Business Administration
Kalamazoo Valley Community College (KVCC)
CELCIS - Center for English Language & Culture for International Students
Western Michigan University (WMU)
High School Diploma - Literature (Latin & Philosophy)
College Notre Dame du Congo