Elyssa Cruz
Chicago,IL
Summary
Dynamic professional offering strong history of success in food service roles. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented individual producing both satisfied customers and exceptional sales growth. Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
Chicago, IL
11.2025 - Current
- Prepared and stocked fresh ingredients for sandwiches and salads to ensure timely service.
- Assembled sandwiches according to customer specifications and preferences.
- Ensured cleanliness and organization of workstations to promote a safe and efficient environment.
- Delivered friendly customer service by greeting customers and accurately taking orders.
Barista
Dunkin' Donuts
Chicago, IL
07.2025 - 02.2026
- Prepared and served a variety of beverages efficiently.
- Maintained cleanliness and organization of work areas and equipment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Shift Manager
Mendez Mcdonalds
Chicago, IL
11.2021 - 07.2025
- Supervised staff to ensure efficient service and adherence to company standards.
- Managed inventory levels and coordinated stock replenishment processes daily.
- Trained new employees on operational procedures and customer service expectations.
- Conducted quality control checks on food safety and cleanliness protocols regularly.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
William Howard Taft High School
Chicago, ILWilbur Wright College
Chicago, ILSkills
- Food safety compliance
- Customer ordering systems
- Customer engagement
- Order fulfillment
- Adaptability in service
- Willingness to learn
- Foodservice standards
- Cash handling proficiency
- Flexible schedule
- Food safety
- Health and safety compliance
- Food handling and sanitization
- Preparation techniques
- Delivery coordination
Timeline
Sandwich Artist
Subway
11.2025 - Current
Barista
Dunkin' Donuts
07.2025 - 02.2026
Shift Manager
Mendez Mcdonalds
11.2021 - 07.2025
William Howard Taft High School
Wilbur Wright College