Elyssa Florea
Northfield,MN
Summary
Reliable employee seeking House Advocate position. Offering excellent communication and good judgment. Committed and hardworking Sales Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Kitchen Staff Member
Casey's Gas Station
02.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Managed time to juggle multiple tasks simultaneously with ease.
Cashier
Casey's Gas Station
02.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Valleyfair Amusement Park
04.2020 - 09.2020
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Montgomery-Lonsdale High
Montgomery MN06.2002
Skills
- Cleaning and Sanitizing
- Surface Cleaning
- Basic Recordkeeping
- Complex Problem-Solving
- Verbal and Written Communication
- Punctual and Reliable
- Customer Service
- Sales Expertise
- Money Handling
- Staff Training
- Product Knowledge
Timeline
Kitchen Staff Member
Casey's Gas Station
02.2022 - Current
Cashier
Casey's Gas Station
02.2021 - Current
Sales Associate
Valleyfair Amusement Park
04.2020 - 09.2020
High School Diploma -
Montgomery-Lonsdale High
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