Elyssa Kelly
Rockville,MD
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Patient Consultant
Takoma Wellness Center
01.2025 - Current
- Provided knowledgeable guidance to patients on medical cannabis products based on their conditions and treatment goals, ensuring compliance with state regulations and company policies.
- Maintained strict HIPAA compliance by safeguarding patient records, verifying medical cards, and ensuring confidentiality in all communications.
- Assisted patients in completing required documentation, verifying prescriptions, and explaining dosage guidelines.
- Educated patients on product effects, potential interactions, and safe usage while adhering to legal and ethical standards.
- Collaborated with healthcare providers and dispensary staff to ensure patients received appropriate recommendations tailored to their medical needs.
- Managed inventory, processed transactions, and maintained accurate patient records using POS System/EHR Software.
- Delivered exceptional customer service, fostering a compassionate and supportive environment for patients seeking alternative treatments.
Assistant General Manager
Blank Street
09.2022 - Current
- Directed staff training programs, ensuring consistent high-quality service delivery, which improved customer retention and loyalty
- Managed inventory processes meticulously to maintain optimal stock levels, reducing spoilage and waste
- Collaborated closely with the General Manager on targeted marketing initiatives to enhance brand visibility and drive sales growth
- Maintained a dynamic media database, streamlining outreach for various marketing campaigns and announcements
- Played a key role in hiring, onboarding, and training new staff members, building a dedicated, high-performing team committed to excellence.
- Creating image previews, assisting with retouching, and preparing final assets for client delivery
Barista
Maman
07.2022 - 01.2024
- Fostered a loyal customer base through exceptional service and by building rapport, contributing to increased repeat business
- Upholding a clean, organized workspace to support productivity and safety, adapting to high-demand periods with effective time management
- Educated customers on product offerings, creating opportunities to promote upselling and enhance their overall experience
- Demonstrated versatility by managing both customer-facing and operational tasks during peak hours, supporting a smooth workflow
Photography Intern
Creative Lens Photography
09.2022 - 11.2022
- Assisted lead photographers during studio and on-location shoots, setting up equipment and adjusting lighting to achieve optimal image quality
- Conducted extensive research on visual trends and themes, contributing to creative concept development for client projects
- Selected and edited high-quality images using Adobe Photoshop and Lightroom, enhancing color, contrast, and composition to meet professional standards
- Organized and maintained a digital image archive, ensuring easy access to and proper categorization of all assets
- Engaged with clients professionally, taking direction and adapting to specific project requirements while ensuring a positive experience
- Supported post-production efforts by creating image previews, assisting with retouching, and preparing final assets for client delivery
Volunteer Photographer
City Outreach Events
08.2022 - 10.2022
- Photographed community events and fundraising activities, capturing impactful moments to showcase the organization's mission and engagement
- Coordinated with event organizers to understand shot requirements and capture key images for promotional materials and social media content
- Edited and organized photos using Adobe Photoshop and Lightroom, ensuring high-quality visuals that aligned with the organization's branding guidelines
- Supported the marketing team by providing a curated selection of images to enhance newsletters, press releases, and digital outreach campaigns
- Established rapport with event attendees and volunteers, making them comfortable on camera and creating authentic, memorable images
Photojournalist
The Advocate Newspaper
07.2022 - 05.2022
- Captured compelling and newsworthy images for daily print and online publications, covering breaking news, community events, and feature stories
- Collaborated with reporters and editors to ensure photos aligned with story narratives, adding visual depth and context to headlines and articles
- Conducted field research to identify impactful imagery, highlighting significant moments and capturing candid interactions to convey authenticity
- Edited and processed images using Adobe Photoshop to meet publication standards, optimizing for clarity, color, and composition
- Adhered to strict deadlines and adapted to rapidly changing news environments, consistently delivering high-quality images under pressure
- Built rapport with subjects and sources to gain trust, creating a comfortable environment for genuine, emotive storytelling
Shift Lead/Keyholder
Lone Star Coffee
06.2019 - 05.2022
- Supported store profitability by promoting seasonal offerings and fostering customer loyalty through personalized recommendations
- Mentored new team members, sharing knowledge and best practices to ensure consistency in service and product quality
- Assisted store management in meeting sales goals through loyalty program promotion and in-store marketing
- Developed strong relationships with regular customers, enhancing their experience through attention to detail and tailored service
Education
Associate of Applied Science - Photography
Montgomery College
05-2023
Skills
- Organizational Skills
- Scientific Curiosity
- Digital Imagery Proficiency
- Communication
- Image Composition
- Multi-Tasking Skills
- Adaptability
- Design Proficiency
- Collaboration
- Adobe Creative Suite
Timeline
Patient Consultant
Takoma Wellness Center
01.2025 - Current
Assistant General Manager
Blank Street
09.2022 - Current
Photography Intern
Creative Lens Photography
09.2022 - 11.2022
Volunteer Photographer
City Outreach Events
08.2022 - 10.2022
Barista
Maman
07.2022 - 01.2024
Photojournalist
The Advocate Newspaper
07.2022 - 05.2022
Shift Lead/Keyholder
Lone Star Coffee
06.2019 - 05.2022
Associate of Applied Science - Photography
Montgomery College
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