Shaun Forrester
Bentonville,AR
Summary
Dynamic and adaptable, I excel in customer service and have a proven track record of resolving complex issues, as demonstrated at The Source. My expertise in merchandising, customer service, and interpersonal skills ensure effective team collaboration and customer satisfaction. Skilled in product testing and photography, I bring a versatile skill set to any team.
Overview
12
12
years of professional experience
Work History
Patient Consultant
The Source
08.2019 - Current
- Guided patients through the process of choosing medical cannabis products, ensuring they received effective symptom relief.
- Demonstrated adaptability in handling various types of patients, including those with special needs or complex medical histories.
- Assisted in the successful resolution of patient complaints, maintaining positive relationships and trust.
Liquor Store Clerk
Walton Boulevard Wine & Spirits
02.2019 - 12.2019
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Retail Merchandiser
Reddy Ice
03.2017 - 12.2019
- Maintained and merchandised ice machines, ensuring optimal product presentation and inventory levels at 14 Walmart locations.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Developed relationships with key store personnel to support proper product placement and visibility.
Product Testing
Trg Recycling
09.2016 - 04.2017
- Tested electronics and various products for functionality and reliability.
- Conducted comprehensive product testing to identify and resolve potential issues before release.
- Helped in warehouse with palleting and shipping.
Local News Photojournalist
KFSM TV-5
06.2013 - 08.2015
- Captured compelling images to convey stories effectively.
- Documented events and happenings to provide comprehensive visual narratives.
- Enhanced storytelling by integrating impactful visuals with text narratives.
- Improved editorial content by delivering high-quality video.
- Collaborated with writers to ensure cohesive narrative flow across media.
- Utilized advanced camera techniques to achieve desired photographic effects.
- Conducted fieldwork to capture real-time events and news stories.
Education
Bachelor of Arts - Broadcast Journalism
University of Arkansas
Fayetteville, AR12-2016
Skills
I have great interpersonal skills and many years of customer service interaction
I can learn on the fly, and I have direct experience in Liquor retail dating back to college and as recently as 2019
I'm familiar with merchandising at Walmart stores from my time with Reddy Ice
I am reliable and have experience working on my own without supervision
I have experience running routes both with my personal vehicle and commercial vehicles
My experience in different retail environments allows me to maintain relationships with different management styles and problem solve collaboratively
Timeline
Patient Consultant
The Source
08.2019 - Current
Liquor Store Clerk
Walton Boulevard Wine & Spirits
02.2019 - 12.2019
Retail Merchandiser
Reddy Ice
03.2017 - 12.2019
Product Testing
Trg Recycling
09.2016 - 04.2017
Local News Photojournalist
KFSM TV-5
06.2013 - 08.2015
Bachelor of Arts - Broadcast Journalism
University of Arkansas
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