Elyssa Neill
Hendersonville,NC
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
Joie De Vie Salon
03.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Medical Technician
Carillon Assisted Living
12.2015 - 08.2016
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Certified Nurse Assistant
Hendersonville Health & Rehab
01.2015 - 11.2015
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Served as a mentor to new staff members, providing guidance and support during their onboarding process.
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
Cashier
Mountain Fresh Orchards
08.2012 - 11.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
North Henderson High School
Hendersonville, NC06-2014
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Schedule management
- Professional demeanor
- Calendar management
Certification
- Medical Technologist, MT(AMT)-American Medical Technologists.
Timeline
Receptionist
Joie De Vie Salon
03.2025 - Current
Medical Technician
Carillon Assisted Living
12.2015 - 08.2016
Certified Nurse Assistant
Hendersonville Health & Rehab
01.2015 - 11.2015
Cashier
Mountain Fresh Orchards
08.2012 - 11.2015
High School Diploma -
North Henderson High School
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