Elyssa Pfaff
Juneau,AK
Summary
Driven Billing Specialist who collects, posts and manages account payments. Dedicated to maintaining optimal billing efficiency. Excellent organizational and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Billing Specialist, Test Lab Manager
Southeast Medical Clinic
Juneau, AK
03.2017 - Current
- Post Explanation of Benefits from third party payers and resolved any discrepancies.
- Answered customer inquiries regarding billings, payments, account status.
- Perform periodic coding audits and provide feedback to providers.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Conducted periodic CPT audits visit notes and provide feedback to physicians.
- Monitored and maintained lab equipment, ensuring it was properly calibrated and functioning correctly.
- Evaluated test results against established criteria to identify any discrepancies or failures.
- Managed equipment, inventory and staff to ensure the lab was running at peak efficiency.
- Completed other tasks assigned by management
Medical Receptionist
Jordan Creek Family Health Care
Juneau, AK
11.2015 - 03.2017
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Carried out daily tasks by professionally communicating with physicians, nursing staff and phlebotomists.
- Performed data entry tasks related to billing and collections procedures.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Education
Health Information Coding Specialist -
University of Alaska Southeast
Juneau, AK05-2020
Associate of Applied Science - Health Sciences
University of Alaska Southeast
Juneau, AK08-2017
Associate of Arts -
University of Alaska Southeast
Juneau, AK08-2017
Medical Assisting -
University of Alaska Southeast
Juneau, AK12-2016
Skills
- Strong attention to detail
- Problem solving
- Teamwork and Collaboration
- Data entry
- Proficient using eClinicalWorks
- Knowledge of different third party payer guidelines
Certification
- Certified Coding Associate (AHIMA)
Timeline
Assistant Billing Specialist, Test Lab Manager
Southeast Medical Clinic
03.2017 - Current
Medical Receptionist
Jordan Creek Family Health Care
11.2015 - 03.2017
Health Information Coding Specialist -
University of Alaska Southeast
Associate of Applied Science - Health Sciences
University of Alaska Southeast
Associate of Arts -
University of Alaska Southeast
Medical Assisting -
University of Alaska Southeast