Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elyssa Pfaff

Juneau,AK

Summary

Driven Billing Specialist who collects, posts and manages account payments. Dedicated to maintaining optimal billing efficiency. Excellent organizational and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Billing Specialist, Test Lab Manager

Southeast Medical Clinic
Juneau, AK
03.2017 - Current
  • Post Explanation of Benefits from third party payers and resolved any discrepancies.
  • Answered customer inquiries regarding billings, payments, account status.
  • Perform periodic coding audits and provide feedback to providers.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Conducted periodic CPT audits visit notes and provide feedback to physicians.
  • Monitored and maintained lab equipment, ensuring it was properly calibrated and functioning correctly.
  • Evaluated test results against established criteria to identify any discrepancies or failures.
  • Managed equipment, inventory and staff to ensure the lab was running at peak efficiency.
  • Completed other tasks assigned by management

Medical Receptionist

Jordan Creek Family Health Care
Juneau, AK
11.2015 - 03.2017
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff and phlebotomists.
  • Performed data entry tasks related to billing and collections procedures.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.

Education

Health Information Coding Specialist -

University of Alaska Southeast
Juneau, AK
05-2020

Associate of Applied Science - Health Sciences

University of Alaska Southeast
Juneau, AK
08-2017

Associate of Arts -

University of Alaska Southeast
Juneau, AK
08-2017

Medical Assisting -

University of Alaska Southeast
Juneau, AK
12-2016

Skills

  • Strong attention to detail
  • Problem solving
  • Teamwork and Collaboration
  • Data entry
  • Proficient using eClinicalWorks
  • Knowledge of different third party payer guidelines

Certification

  • Certified Coding Associate (AHIMA)

Timeline

Assistant Billing Specialist, Test Lab Manager

Southeast Medical Clinic
03.2017 - Current

Medical Receptionist

Jordan Creek Family Health Care
11.2015 - 03.2017

Health Information Coding Specialist -

University of Alaska Southeast

Associate of Applied Science - Health Sciences

University of Alaska Southeast

Associate of Arts -

University of Alaska Southeast

Medical Assisting -

University of Alaska Southeast
  • Certified Coding Associate (AHIMA)
Elyssa Pfaff