Elzie Freeman
Kansas City,MO
Summary
Seeking a position at a company utilizing the skills have obtained through my training and past work experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lieutenant/Supervisor
GardaWorld Security Services
08.2022 - 08.2023
- Security Check individual before going to courtroom
- Train Staff members on safety procedures and other things that are important
- Protect client property and report any safety issues to the client
- Managed personnel for optimal productivity, ensuring proper training and adherence to protocols.
- Reported issues to higher management with great detail.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Lead Recovery Technician
Heartland Center for Behavioral Change
09.2019 - 09.2022
- Provides direct monitoring of staff and residents to meet program goals in accordance with agency policies
- To follow program schedules including meals, recreation , smoke breaks, group meetings
- Enters program and resident information to an electronic record keeping system and trains staff in the system consistent with program requirements
- Monitors for accuracy of shift reports , headcounts, and security rounds
- Provide support to the Program Manager and ensure that new hire staff have email, secure message, and time clock access
- Ensured safety compliance by strictly adhering to established protocols during all recovery operations.
Security Officer
Securitas
04.2016 - 04.2018
- Monitor and authorize entrance and departure of employees, visitors, and others to guard against theft
- Wrote reports of activities and irregularities, such as property damage, or presence of unauthorized persons
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Universal Protection Service
12.2012 - 03.2016
- Escorted or drove motor vehicle to transport individuals to specified locations or to provide protection
- Operated devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Answered phones to take messages, answer questions, and provide information during non-business hours.
- Warned persons of rule infractions or violations, and apprehended or evicted violators from premises
- Inspected and adjusted security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
Tourist Guide/Maintenance
Thomas Hart Benton Home and Studio
07.2012 - 11.2012
- Described tour points of interest to group members, and respond to questions from tourist or other persons
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices
- Provided directions and other pertinent information to visitors, such as shopping centers or restaurants
- Greeted and registered visitors as they entered; issued any required identification badges or safety devices
- Escorted individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
Childcare Assistant
Hickman Mills School District
08.2010 - 09.2010
- Maintained and updated filing, inventory, and database systems, either manually or using a computer
- Provided private instruction to individual or small groups of students to improve academic performance, improve occupational skills, build social skills, or prepare for academic or occupational tests
- Maintained records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.
Lead Tech Recovery
Heartland Center For Behavioral Change
08.2023 - Current
Education
Diploma -
Normandy Technical High School
Saint Louis, MO03.2012
Some College (No Degree) - Computer Science
Southern New Hampshire University
Hooksett, NHSkills
- Public Safety/Security Office
- Tourist Guide
- Childcare Assistant
- Data Entry Clerk
- Supply Management
- Computer Networking
- Microsoft Windows
- Technical Support
- Supervising
- Customer service
- IT support
Certification
AED Certification
CPR Certification
Additional Information
Google IT Support Certificate
Timeline
Lead Tech Recovery
Heartland Center For Behavioral Change
08.2023 - Current
Lieutenant/Supervisor
GardaWorld Security Services
08.2022 - 08.2023
Lead Recovery Technician
Heartland Center for Behavioral Change
09.2019 - 09.2022
Security Officer
Securitas
04.2016 - 04.2018
Security Officer
Universal Protection Service
12.2012 - 03.2016
Tourist Guide/Maintenance
Thomas Hart Benton Home and Studio
07.2012 - 11.2012
Childcare Assistant
Hickman Mills School District
08.2010 - 09.2010
Diploma -
Normandy Technical High School
Some College (No Degree) - Computer Science
Southern New Hampshire University