Emily Albers
Georgetown,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator, leadership, and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Lot Associate
Home Depot
Georgetown, TX
08.2022 - 06.2023
- Maintained a neat and orderly parking lot by sweeping, picking up trash, and removing debris.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and the storage room onto carts for delivery to customers in the parking lot.
- Greeted customers and answered questions regarding store layout, product locations, and parking lot availability.
Cashier
Hat Creek Burger
Round Rock, TX
09.2023 - 01.2024
- Greeted customers and answered the questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Reconciled transactions at the end of the shift using appropriate forms and reports to verify the accuracy of transactions.
- Identified discrepancies between the actual count and the register balance; made corrections accordingly.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Learned the roles of other departments to provide coverage and keep the store operational.
Server
Applebee's Grill + Bar
Georgetown, Texas
05.2025 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills, and calculate totals.
After-School Counselor
YMCA
Georgetown, Texas
08.2025 - Current
- Established strong parent involvement programs and relationships that encourage student participation and success.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Maintained organized and clean classroom and play areas.
Education
High School Diploma -
Stony Point High School
Round Rock, TX05-2023
Skills
- Customer Assistance
- Cash Handling
- Organizational Abilities
- Written and Verbal Communication
- Order Verification
- Time Management Skills
- POS System Operations
References
References available upon request.
Timeline
After-School Counselor
YMCA
08.2025 - Current
Server
Applebee's Grill + Bar
05.2025 - Current
Cashier
Hat Creek Burger
09.2023 - 01.2024
Lot Associate
Home Depot
08.2022 - 06.2023
High School Diploma -
Stony Point High School