Accomplished leader with a strong ability to visualize strategic concepts, trends and communicate innovative ideas to all levels of management, including merchandising and upper management.
Team builder who recruits, trains and inspires teams and staff.
Inventory control and operations experience with ability to review and communicate key information to senior management, experience in preparing budgets and driving efficiency.
Outstanding communicator, proficient at building strong working relationship with wide range of coworkers and clients.
Adapt at analyzing business process and provide recommendations to supervisors to improve procedures.
Overview
13
13
years of professional experience
Work History
Operations Manager
Grip Tight Tools. Prestige Stone and Granite
07.2020 - Current
Worked closely with sales associates to complete tasks.
Executed targeted merchandising and promotional plans to meet department sales goals.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building
Monitored and improved efficiency of processes, team performance, and customer service.
Managed staffing and hiring needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Maintained accurate inventory records to track stock levels and minimize costs. Physical inventory count and manging preparing inventory sheets and producing data system.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality and conformance.
Developed and implemented operational procedures to ensure quality standards are met.
Responsible for purchasing machinery for work suck as forklifts and heavy machine, report directly to CEO and CFO all inventory and sales report.
Inventory Management and Quality Assurance.
Amazon Fulfilments Warehouse.
06.2016 - 06.2020
Assisted in the development of inspection procedures, criteria for acceptance and rejection, sampling plans.
Documented test results and maintained records of all quality control activities according to established protocols.
Trained personnel on Quality Assurance principles and practices.
Maintained a safe work environment in accordance with company policies and local laws.
Created detailed reports on all aspects of Quality Assurance operations including findings, trends, recommendations and conclusions.
Implemented proactive measures for continual improvement in the overall Quality Management System.
Prepared comprehensive operational guidelines and procedures related to QA and QC functions.
Troubleshot product issues and fixed problems.
Sales and Catering Manager.
Tuscany Italian Specialties
07.2011 - 07.2016
Worked closely with sales associates to complete tasks.
Executed targeted merchandising and promotional plans to meet department sales goals.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building
Monitored and improved efficiency of processes, team performance, and customer service.
Managed staffing and hiring needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Maintained accurate inventory records to track stock levels and minimize costs. Physical inventory count and manging preparing inventory sheets and producing data system.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality and conformance.
Developed and implemented operational procedures to ensure quality standards are met.
Responsible for purchasing machinery for work suck as forklifts and heavy machine, report directly to CEO and CFO all inventory and sales report.
Education
Bachelor of Science - Chemistry
City College of New York of The City University of New York, The
New York, NY
06.2002
Relevant Coursework :Hospitality Management,
Business Administration.
Skills
Problem-Solving
Team Supervision
Verbal and Written Communication
Work Planning and Organization
Motivational Leadership
Supply and Inventory Management
Project Management
Teamwork and Collaboration
Scheduling and Coordinating
Loss Prevention
Computer Skills and Data Management
Health and safety compliance
Quality assurance and control
High-pressure environments
Experience in Quick Books ( invoices and process payments)
Languages
English : Profession
Spanish : fair
French : fair
Timeline
Operations Manager
Grip Tight Tools. Prestige Stone and Granite
07.2020 - Current
Inventory Management and Quality Assurance.
Amazon Fulfilments Warehouse.
06.2016 - 06.2020
Sales and Catering Manager.
Tuscany Italian Specialties
07.2011 - 07.2016
Bachelor of Science - Chemistry
City College of New York of The City University of New York, The
Relevant Coursework :Hospitality Management,
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