Emalee George
Redlands,CA
Summary
I excel in multitasking and maintaining high service standards. My leadership has been pivotal in enhancing team performance and customer satisfaction, embodying adaptability and a friendly, outgoing demeanor. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
2
2
years of professional experience
Work History
Team Lead
TruBowl Superfood
06.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
Restaurant Hostess
Corner Bakery Cafe
02.2023 - 06.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Science - Psychology
Crafton Hills College
Yucaipa, CA06.2028
High School Diploma -
Redlands High School
Redlands, CA06.2024
Skills
- Customer Focus
- Coaching and Mentoring
- Friendly and outgoing
- Opening and closing duties
- Team Leadership
- Menu Memorization
- Adaptable and Flexible
- Reliable and Dependable
Timeline
Team Lead
TruBowl Superfood
06.2024 - Current
Restaurant Hostess
Corner Bakery Cafe
02.2023 - 06.2023
Associate of Science - Psychology
Crafton Hills College
High School Diploma -
Redlands High School
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