Eman Metwally
Los Angeles,California
Summary
Results-driven professional with 16 years of experience and focus on performance. Works great with individuals from different backgrounds and cultures to achieve healthcare objectives. Attentive to details and dedicated to improving patient outcomes with latest research. Handles stress well and quickly flexes with changing demands.
Accomplished and certified Pharmacy Technician with over 2 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
08.2022 - Current
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Senior Hospital Pharmacist
Ahmed Maher Teaching Hospital
05.2002 - 06.2018
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Educated patients about possible drug interactions and gave special administration instructions.
- Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
- Reviewed and evaluated orders for non-formulary and restricted drugs for appropriateness and compliance.
- Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Dispensed and procured medicinal products and supplies used in hospital.
Shift Manager
Zaher Pharmacy
04.2005 - 06.2007
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
Shift Leader
Dr. Fatma Pharmacy
06.2001 - 03.2005
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Bachelor of Science - Pharmacy
Foreign Graduate Intern Pharmacist
12-2024
Associate of Science - Pharmacotherapy
Board of Pharmacy Specialist
12.2019
Bachelor of Science - Pharmaceutical Sciences
Pharmacy School, Cairo University
05.2001
Skills
- Pharmacy Filing
- Identifying Medication Reactions
- Advising and Educating Patients
- Prescribing Trend Analysis
- Specialized Pharmacy Services
- Pharmaceutical Supply Ordering
- Medication Assessments
- Verbal and Written Communication
- MEDITECH Software
- Prescription Review and Dosage
- Dispensing Medications
- Drug Ordering & Storage
Certification
- BPS (Certified pharmacotherapy specialist).
- CPhT (Certified Pharmacy Technician).
- FPGEC (Foreign Pharmacy Graduate Examination Committee Certification.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Nationality
Egyptian-American
Timeline
Certified Pharmacy Technician
CVS Pharmacy
08.2022 - Current
Shift Manager
Zaher Pharmacy
04.2005 - 06.2007
Senior Hospital Pharmacist
Ahmed Maher Teaching Hospital
05.2002 - 06.2018
Shift Leader
Dr. Fatma Pharmacy
06.2001 - 03.2005
Associate of Science - Pharmacotherapy
Board of Pharmacy Specialist
Bachelor of Science - Pharmaceutical Sciences
Pharmacy School, Cairo University
- BPS (Certified pharmacotherapy specialist).
- CPhT (Certified Pharmacy Technician).
- FPGEC (Foreign Pharmacy Graduate Examination Committee Certification.
Bachelor of Science - Pharmacy
Foreign Graduate Intern Pharmacist
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