Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Emani Hamilton

New Iberia,LA

Summary

Knowledgeable and dedicated customer service professional with experience in the medical field. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

Landmark Of Acadiana
Cade, LA
02.2022 - Current

● Assist with feedings

● Assist with peri care

● Take and record vitals accordingly

● Report suspicious finding to nurses

● Assure safe and clean environments

Registrar

Iberia Medical Center
New Iberia, Louisiana
08.2023 - 08.2025
  • Registered emergency room patients for emergency care treatment.
  • Verify insurance coverage, accurately registering patients to the correct department
  • Communicate with other departments to ensure a safe and healthy visit for the patients.
  • Answering/ transferring phone call to the desired personnel.

Customer Service Representative

Arise Virtual Solutions Inc.
Lafayette, LA
10.2020 - 11.2022

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Provided primary customer support to internal and external customers.

• Consulted with outside parties to resolve discrepancies and create expert solutions.

• Communicated with vendors regarding backorder availability, future inventory and special orders.

• Responded to customer requests for products, services and company information.

• Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Westgate High School
New Iberia, LA
05-2017

Skills

  • Patient care
  • Patient registration
  • Billing verification
  • Problem solving
  • Effective communication
  • Maintaining confidentiality

Certification

  • CPSI
  • Microsoft
  • Kronos
  • UKG Ready
  • Word
  • Excel

References

Geomiya Obey 

Collection Specialist -Arise Virtual Solutions

(337) 321-2266

Apral Ward

ADON

(337) 602- 0698

Kizzy Thibodeaux 

Supervisor

(337) 380-9338

Timeline

Registrar

Iberia Medical Center
08.2023 - 08.2025

CNA

Landmark Of Acadiana
02.2022 - Current

Customer Service Representative

Arise Virtual Solutions Inc.
10.2020 - 11.2022

High School Diploma -

Westgate High School