EMANUEL FUENTES MICHACA
Daytona Beach,FL
Summary
Dynamic and adaptable retail professional with 5 years of experience excelling in fast-paced environments. Proven track record in customer service, with a year of management experience showcasing leadership and team development skills. Fluent in Spanish, with a strong ability to provide efficient service and adapt quickly to meet customer needs.
Overview
6
6
years of professional experience
Work History
Inbound Warehouse Associate
Target
Port Orange, FL
10.2024 - Current
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Unloaded pallets and deliveries and organized products in warehouse.
- Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
- Push product out to the floor!
- Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
Sales Associate
Puma North America
Daytona Beach, FL
05.2023 - Current
- Greet customers as they enter the store and assist them in finding the products that meet their needs.
- Provide product knowledge and information about the latest trends in athletic footwear, apparel, and accessories.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash, credit, and other forms of payment.
- Maintain a clean and organized store environment by restocking merchandise, organizing displays, and ensuring that shelves are neat and tidy.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
Sales Associate
Adidas
Daytona Beach, FL
10.2020 - 08.2021
- Welcome and engage customers as they enter the store, providing assistance and guidance in finding products that meet their needs.
- Utilize product knowledge to educate customers about Adidas merchandise, including footwear, apparel, and accessories.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash, credit, and other forms of payment.
Sales Associate
Under Armor
Daytona Beach, FL
05.2020 - 10.2020
- Welcome and engage customers as they enter the store, providing assistance and guidance in finding products that meet their needs.
- Utilize product knowledge to educate customers about Under Armor merchandise, including footwear, apparel, and accessories.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash, credit, and other forms of payment.
Sales Associate
Michael’s on The Beach
Daytona Beach, FL
03.2019 - 12.2019
- Welcome customers to the beachside shop with a friendly and inviting demeanor, providing assistance and guidance as needed.
- Check IDs for customers purchasing tobacco products to ensure compliance with legal age requirements.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash, credit cards, and other forms of payment.
- Assist customers in finding products, answering questions about merchandise, and providing recommendations based on their preferences.
Education
Associates Degree - undefined
Tallahassee Community College
Tallahassee, FL01.2022
Diploma - undefined
Father Lopez Catholic High School
Daytona Beach, FL01.2020
Skills
- Retail Operations: Proficient in various aspects of retail operations, including customer service, inventory management, and merchandising
- Customer Service: Skilled in providing exceptional customer service, addressing inquiries, resolving concerns, and ensuring a positive shopping experience for every customer
- Adaptability: Ability to thrive in a fast-paced retail environment, remaining flexible and adaptable to changing priorities and customer needs
- Cash Handling: Experienced in processing transactions accurately and efficiently, handling cash, credit cards, and other forms of payment securely
- Communication Skills: Strong verbal communication skills, with the ability to communicate clearly and effectively with customers, colleagues, and management
- Problem-Solving: Effective problem-solving skills, with the ability to quickly address customer concerns, resolve issues, and find creative solutions to challenges as they arise
- Product Knowledge: Familiar with a wide range of retail products, including apparel, accessories, and footwear, with the ability to provide detailed information and recommendations to customers
Awards
Employee of the Month - Target December 2024
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Timeline
Inbound Warehouse Associate
Target
10.2024 - Current
Sales Associate
Puma North America
05.2023 - Current
Sales Associate
Adidas
10.2020 - 08.2021
Sales Associate
Under Armor
05.2020 - 10.2020
Sales Associate
Michael’s on The Beach
03.2019 - 12.2019
Associates Degree - undefined
Tallahassee Community College
Diploma - undefined
Father Lopez Catholic High School