Dynamic Territory Manager with expertise in customer relationship management and brand promotion. Proven ability to enhance customer satisfaction and retention through effective issue resolution and timely support.
Overview
5
5
years of professional experience
Work History
Territory Manager
Pape Machinery
Kapolei, HI
07.2025 - 05.2026
Developed strong relationships with clients to understand their equipment needs.
Coordinated product demonstrations and training sessions for customers and staff.
Provided customer support, addressing inquiries and resolving issues efficiently.
Executed promotional campaigns to increase brand awareness within assigned region.
Maintained detailed records of customer interactions and sales activities for reporting purposes.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Heavy Equipment Lead
Tires Today
Kapolei, HI
02.2025 - 07.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Diagnosed and repaired mechanical issues in heavy equipment, ensuring optimal performance and safety compliance.
Operated diagnostic tools to identify malfunctions, streamlining repair processes and improving service efficiency.
Heavy Equipment Tech/Fleet Manager
MA'O Organic Farms
Waianae, HI
02.2021 - 02.2025
Diagnosed and repaired heavy equipment to ensure operational efficiency.
Conducted routine maintenance on machinery to prevent breakdowns and extend equipment lifespan.
Collaborated with team members to troubleshoot mechanical issues promptly.
Implemented safety protocols during equipment operation and maintenance procedures.
Provided technical assistance to operators, helping them understand proper machine usage and preventive maintenance techniques.
Managed fleet operations, ensuring timely vehicle maintenance and compliance with safety regulations.
Trained and mentored staff on best practices for fleet management and safety protocols.