Emanuel Molina
JPMorgan Chase
New Brunswick, New Jersey,United States
12
years of professional experience
- As a waiter highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
- Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 2 years experience serving up to 50 dinner guests at an upscale Colombian restaurant.
- As a waiter bringing a strong work ethic, interpersonal skills and customer service expertise. Fluent in Spanish and English.
- Restaurant Server with over 2 years in the food and beverage industry. Fine dining expert and cheese connoisseur with extensive wine knowledge.
Work History
Associate Relationship Banker - Manager on Duty
1 Year 2 Months- Built client relationships by identifying financial needs and recommending appropriate banking solutions.
- Opened and serviced deposit accounts while ensuring accuracy with required documentation and disclosures.
- Supported clients with routine transactions, account maintenance, and issue resolution.
- Educated customers on digital banking tools, card services, and self-service options.
- Maintained compliance with KYC, AML, and bank policy requirements during customer interactions.
- Coordinated follow-up on account requests, research items, and service escalations.
- Balanced service quality and sales opportunities while delivering efficient branch support.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
Associate Relationship Banker
1 Year 1 Month- Provided tailored financial advice to enhance customer satisfaction and loyalty.
- Collaborated with team members to streamline operations and improve service delivery.
- Developed training materials for new staff on banking systems and customer engagement strategies.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
Associate Relationship Banker
2 Years 3 Months- Cultivated strong client relationships through proactive communication and personalized service.
- Assisted clients in navigating financial products to achieve their goals effectively.
- Executed daily transactions accurately, ensuring compliance with policies and regulations.
- Conducted needs assessments to identify opportunities for cross-selling banking services.
Associate Banker
2 Years 2 Months- Maintained cash drawer integrity, performing regular audits to ensure accuracy in balancing.
- Educated customers on banking products and services, promoting financial literacy and engagement.
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Collaborated with team members to streamline operational procedures, improving transaction times.
Taxi Driver
5 Years 9 Months- Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
- Stored passenger luggage and personal items with care for safety and security.
- Transported high-value clients with professionalism and discretion.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Superintendent
2 Years 2 Months- Coordinated daily site operations to keep construction activities aligned with project schedules and safety requirements.
- Supervised subcontractors and field crews to maintain quality standards and consistent workflow.
- Monitored jobsite progress and resolved field issues to support timely project completion.
- Enforced safety protocols and corrected hazards to maintain compliant work environments.
- Reviewed plans and specifications to verify work matched construction requirements.
- Communicated with project managers, trades, and inspectors to coordinate sequencing and site access.
- Documented site conditions and progress updates to support accurate project reporting.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Waiter
1 Year 1 Month- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
- Assisted co-workers whenever possible.
Catering Server
11 Years 8 Months- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Quickly set up and cleared tables and stocked all service stations.
- Folded napkins throughout the day to maintain an adequate supply.
- Routinely carried large loads of dishes to kitchen for washing.
- Maintained clean dining room, lobby and service areas at all times.
- Maintained high standards of cleanliness and sanitation.
Education
High School Diploma
Skills
Organized and efficient server
Quick problem solver
Thrives in fast-paced environment
Committed team player
Lifts and carries up to 60 lbs
High energy
Flexible schedule capability
Cash handling expert
Up-selling capability
Courteous
professional demeanor
Guest relations professional
Timeline
Associate Relationship Banker - Manager on Duty
JPMorgan Chase
08.2025 - CurrentRead More
Associate Relationship Banker
JPMorgan Chase
08.2025 - 09.2026Read More
Associate Relationship Banker
JPMorgan Chase
05.2023 - 08.2025Read More
Associate Banker
JP Morgan Chase
03.2021 - 05.2023Read More
Superintendent
Reidy Contracting Group
01.2019 - 03.2021Read More
Taxi Driver
Uber Greenlight - Long Island City
03.2017 - 12.2022Read More
Waiter
La Hoguera Paisa
03.2016 - 04.2017Read More
Catering Server
Top Notch Catering and Event Planning
02.2015 - 2016Read More
John Bowne High School
High School Diploma
Read More