Emanuel Smith Braun
Woodbridge,VA
Summary
Resourceful Lead Ramp Agent known for high productivity and efficient task completion. Possess specialized skills in aircraft ground handling, safety management, and team leadership. Excel in communication, problem-solving, and time management, ensuring smooth operations on the ramp. Committed to maintaining operational excellence and safety standards.
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure.
Overview
6
6
years of professional experience
Work History
Lead Ramp Agent
Swissport Inc
Dulles, Virginia
02.2025 - Current
- Supervised ramp operations to ensure efficient aircraft servicing and safety compliance.
- Coordinated loading and unloading of baggage and cargo to optimize turnaround time.
- Trained new team members on operational procedures and safety protocols.
- Certified on pushback to safely taxi the aircraft onto the runway
Manager
Zavazone
Woodbridge, VA
01.2022 - 12.2024
- Developed operational strategies to enhance workflow and efficiency.
- Mentored junior staff to build skills and improve team performance.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Crew Member
Defy
Woodbridge, VA
11.2020 - 12.2021
- Provided exceptional customer service to enhance guest experiences.
- Assisted in maintaining cleanliness and organization of the facility.
- Collaborated with team members to ensure smooth daily operations.
Education
Potomac Senior High School
Woodbridge, VASkills
- Good Communication Skills
- Work well in team environments
- Quick critical thinker to find solutions
Timeline
Lead Ramp Agent
Swissport Inc
02.2025 - Current
Manager
Zavazone
01.2022 - 12.2024
Crew Member
Defy
11.2020 - 12.2021
Potomac Senior High School