Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emanuel Waite

Park Forest,IL

Summary

Proven CDL Delivery Driver with a track record of enhancing delivery efficiency and customer satisfaction, notably at Transport Express. Skilled in GPS navigation and adept at fostering teamwork, I excel in optimizing routes and resolving unforeseen challenges. My adaptability and commitment to safety have consistently improved operational outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CDL Delivery Driver

Transport Express
06.2021 - 09.2023
  • Managed unforeseen circumstances professionally, such as road closures or weather-related incidents affecting delivery timelines.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Upheld cleanliness standards inside the vehicle cabin area throughout work shifts, promoting a healthy and safe driving environment.
  • Contributed to a positive working environment by fostering teamwork among colleagues across departments.
  • Ensured customer satisfaction through accurate and timely deliveries, addressing concerns promptly.

CDL Class B Driver

LSG Sky Chefs
10.2018 - 06.2021
  • Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
  • Reduced fuel consumption through efficient route planning and effective driving techniques.
  • Contributed to overall business success through consistent high-performance levels in meeting deadlines and maintaining professional standards.
  • Demonstrated professionalism in handling difficult situations, resolving conflicts with customers amicably.
  • Increased route efficiency by utilizing GPS technology and staying updated on traffic patterns.
  • Improved overall delivery timeframes by effectively managing multiple tasks simultaneously.

Customer Fulfillment Associate

Amazon
09.2016 - 10.2018
  • Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
  • Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
  • Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
  • Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
  • Managed high-volume order requests to ensure accurate and timely deliveries.

Account Specialist

Times News
08.2015 - 09.2016
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Completed routine and complex account updates to resolve problems.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Set up new customer accounts and updated existing profiles with latest information.

Education

CDL A 240 Hour Program -

160 Driving Academy
Chicago Heights, IL
01.2024

Skills

  • Vehicle inspection knowledge
  • Safe Driving Practices
  • Loading and unloading proficiency
  • Forklift Operation Experience
  • Adaptability to weather conditions
  • Defensive Driving Techniques
  • Accident prevention strategies
  • Fuel-efficient driving

Certification

CDL A

CDL B


No Restrictions

Hazmat

Tanker

Timeline

CDL Delivery Driver

Transport Express
06.2021 - 09.2023

CDL Class B Driver

LSG Sky Chefs
10.2018 - 06.2021

Customer Fulfillment Associate

Amazon
09.2016 - 10.2018

Account Specialist

Times News
08.2015 - 09.2016

CDL A 240 Hour Program -

160 Driving Academy

CDL A

CDL B


No Restrictions

Hazmat

Tanker

Emanuel Waite