Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
BusinessAnalyst

Emanuela Abbascia

Worcester,MA

Summary

Dedicated Family and child Advocate offering 5 years of counseling and crisis intervention expertise. Extensive experience in substance abuse prevention and parent-child conflict resolution. Offering comprehensive background in social services, Domestic Violence Education and Prevention. Substantial knowledge on Immigration Laws, as well as strong interpersonal, compassionate, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Exceptional multilingual (5) communicator. Excellent reputation for resolving problems , motivated to learn, grow and excel.

Overview

3
3
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Child and Family Advocate

District Attorney’s Office
Worcester, MA
2018 - 09.2021
  • Coordinated advocacy for children victims, established appropriate and accessible referrals for services within community.
  • Worked with agencies which includes Middle District Attorney’s Office, Department of Children and Families.
  • Much knowledge of immigration laws, worked with Sixty local law enforcement agencies and other Children Trauma Training Centers and State Police Detective Unit assigned to District Attorney’s Office.
  • Supervised team of ten volunteers, delivering in-depth training and mentoring
  • Entered client data in centralized database and maintained up-to-date case records for all clients
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources
  • Interviewed family members to assess situations, capabilities and problems
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations
  • Worked with community resources to engage youth in pro-social activities and help families access services
  • Coordinated between various entities to manage cases
  • Collaborated with families to assist in growth, development and education to increase potential.

Safeplan Advocate

YWCA
Worcester, NY
01.2017 - 01.2018
  • SAFEPLAN Advocate.
  • Provided assistance obtaining restraining orders and harassment prevention orders from court.
  • Provide court-based advocacy services to victims of domestic violence, sexual assault, and stalking.
  • Provide emotional support, referrals to ongoing support services, and empowerment advocacy to victims of domestic violence.
  • Assist clients with adaptation and development of personalized safety plan.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Answered multiple Daily calls to assist with customer questions and concerns
  • Improved operations by working with team members and customers to find workable solutions
  • Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Educated potential participants on available services and processes to engage in program.

Substance Abuse Case Manager

Community Healthlink.
Worcester, MA
01.2015 - 01.2017
  • CHL, MYR Program, RC/PM Clerical Staff.
  • Oversee 10-18 youth in program.
  • Organized, oversaw and conducted daily groups, leading discussion in groups, taught Arts and craft.
  • Daily observation / paperwork.
  • Daily filing, data entry, inventory, processing clients personal information and Intakes.
  • Created charts and files, Prepared sheets / paperwork ready for next work day for staff, nursing and management.
  • Motivated and encouraged team members to communicate more openly and constructively with each other
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships

Education

Associate of Arts - Humanities

Assumption College
Worcester, MA
2019.01 - 2022.05

Associate of Science - Business Administration

Salter College
West Boylston, MA
05.2013

Skills

  • Microsoft Word, Microsoft Outlook, PowerPoint, Excel and Quick Books Microsoft Outlook, PowerPoint
  • Multilingual ~ Italian, Ghanaian (Twi)Portuguese, English, Spanish
  • Individual and family counseling
  • Client needs assessment and advocacy- Evaluation
  • Immigration Counseling
  • Substance Abuse Counseling
  • Culturally-sensitive- Community referrals
  • IEP writing knowledge
  • Child abuse and neglect

Certification

  • Assessment Strategies for Child Victims, Medical University of South Carolina - January 11,2019
  • "Reflections" Symposium on Child Abuse and Neglect , Children's Advocacy Centers of North Carolina - September 24-26, 2019~ for 15 hrs
  • Victim Advocacy: working with Children, Caregivers and the MDT. - Northeast Regional Children Advocacy Center[October 29-30,2018 ~ 16 hrs.
  • Conflict of Interest Law, District Attorney's Office, 9/24/2018.
  • Pain of Addiction: The Intersection of Loss , Trauma and Addiction. - You Inc. , 9/18/2019.
  • Criminal Justice and Child Advocacy, Medical University of South Carolina.
  • Evidence- Base Treatment Planning, Medical University of South Carolina.
  • Case Management Skills for Treatment Success, Medical University of South Carolina.
  • Evidence-Supported Treatment for child Victims, Medical University of South Carolina.
  • Overview of Child Victimization Psychological and behavioral Impact Social and Health Consequences, Medical University of South Carolina.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Associate of Arts - Humanities

Assumption College
2019.01 - 2022.05

Safeplan Advocate

YWCA
01.2017 - 01.2018

Substance Abuse Case Manager

Community Healthlink.
01.2015 - 01.2017

Associate of Science - Business Administration

Salter College

Child and Family Advocate

District Attorney’s Office
2018 - 09.2021
Emanuela Abbascia