Emel Mousa
Ypsilanti
Summary
Dedicated student at the University of Michigan’s Marsal Family School of Education, pursuing a degree in Elementary Education with an endorsement in English as a Second Language (ESL). Experienced in fostering strong relationships with children and adolescents through fieldwork placements in diverse school environments, ranging from those with limited resources to well-resourced institutions, while working as a Patient Care Technician at C.S. Mott Children’s Hospital, developing critical communication, empathy, and problem-solving skills in high-pressure environments. Committed to creating inclusive, student-centered learning environments that embrace diversity and promote equity, empowering all students to thrive by valuing and supporting their unique backgrounds. Eager to apply academic background, hands-on experience, and passion for education to make a meaningful impact as a future educator. Planning to pursue a Master’s in Education Administration to enhance my leadership skills and drive meaningful change through the experience and knowledge gained as an educator, contributing to system-wide improvements and fostering a culture of inclusivity and equity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Patient Care Technician
C.S. Mott Children's Hospital (Operating Rooms)
09.2022 - Current
- Obtained and organized supplies and instruments for various operations.
- Collected and transported specimens to prepare for lab testing.
- Utilized acquired skills to set up rooms for operations to follow.
- Provided assistance to nurses and surgeons during operations.
- Sanitized and disinfected operating rooms to ensure patient safety, decreasing the spread of hospital acquired infections.
- Applied leadership skills to ensure that all staff have the materials they need to operate.
- Trained new employees to follow hospital protocols whilst creating an inclusive and efficient training system.
- Maintained compliance with HIPAA protocols to guarantee patient privacy.
Swim Instructor
Big Blue Swim School
08.2020 - 01.2021
- Protected students and staff by following correct health and safety procedures.
- Provided a safe, caring, and fun learning environment for students.
- Cultivated strong relationships with course attendees to ensure satisfaction and learning.
- Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
- Followed non-discriminatory practices, serving students of all backgrounds and ability levels.
- Delivered maximum impact and learning through top-quality instruction.
- Taught a wide variety of courses to a diverse range of clients.
- Remained calm in stressful situations, resolving conflicts and solving issues with ease.
Team Member
AMC Theatres
08.2020 - 01.2021
- Addressed customer questions appropriately, further assisting with concerns regarding products and services.
- Served customers with care, ensuring the satisfaction and safety of every guest.
- Complied with health and sanitation practices while influencing co-workers to maintain safety procedures.
- Assisted customers with disabilities to ensure equity, enjoyment, and satisfaction in service.
Secretary
Hall Makled, PC Law Firm
08.2020 - 01.2021
- Organized and finalized court-related appointments for clients and executives.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
Team Member
Alvinos Gourmet Pizzeria
08.2020 - 01.2021
- Greeted customers and offered immediate assistance.
- Followed production orders and company standards to exceed quality scores on a consistent basis.
- Addressed and resolved customer complaints in a polite and professional manner.
- Assisted in processing payments by providing accurate transactions.
- Recognized for excellent customer interactions and problem-solving skills.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor's Degree - Elementary Education
University of Michigan
Ann Arbor, MI05.2026
High School Diploma -
Robichaud Senior High School
Dearborn Heights, MI06.2022
Dual Enrollment -
University of Michigan
Dearborn, MI04.2022
Skills
- Classroom Management
- Student Engagement
- Lesson Planning
- Technology Integration
- Literacy development
- Foreign language teaching
- Positive Reinforcement
- Diversity and Inclusion
- Student-Centered Learning
- Effective Communication
- ESL- English as Second Language
- BLS - Basic Life Support
Certification
English as a Second Language (ESL) Endorsement - In Progress
Basic Life Support (BLS) - 2024
Edpuzzle Educator Certification - 2024
Quizizz Educator Certification- 2024
Seesaw Pioneer Certification- 2024
Languages
Arabic
Spanish
Timeline
Lead Patient Care Technician
C.S. Mott Children's Hospital (Operating Rooms)
09.2022 - Current
Swim Instructor
Big Blue Swim School
08.2020 - 01.2021
Team Member
AMC Theatres
08.2020 - 01.2021
Secretary
Hall Makled, PC Law Firm
08.2020 - 01.2021
Team Member
Alvinos Gourmet Pizzeria
08.2020 - 01.2021
Dual Enrollment -
University of Michigan
Bachelor's Degree - Elementary Education
University of Michigan
High School Diploma -
Robichaud Senior High School
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