Emelin Sedano Rivas
Indianapolis,IN
Summary
Dynamic professional with a proven track record in employee training and customer service excellence, honed across roles at Carniceria Morelos and other leading companies. Expert in interviewing techniques and relationship building, I elevate teams and enhance client satisfaction. Achieved significant improvements in process efficiency and team performance, demonstrating a strong ability to solve problems and manage time effectively.
Overview
4
4
years of professional experience
Work History
Recruiter/Cashier
Carniceria Morelos
Indianapolis, IN
03.2024 - 03.2025
- Developed interview questions based on the position.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted and balanced cashier drawers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked with Intercambio Express, RIA, Dolex.
- Answered customer questions and provided store information.
- Issued receipts, refunds, credits or change due to customers.
- Discounted purchases by scanning and redeeming coupons.
Restaurant Waiter
Antojitos Domy
Indianapolis, IN
07.2023 - 02.2024
- Responded to ad hoc cleaning duties at end of shift.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Team Leader
IDS
Indianapolis, IN
02.2021 - 01.2023
- Processed returns and exchanges according to company policies.
- Weighed mail to determine correct postage
- Audit orders made sure that everything was picked correctly.
- Pick orders.
- Rebound and returns.
- Cherry picker operator.
- Shipped orders.
- Used RF scanner and Zebra scanner.
Education
Ben Davis High School
Indianapolis, INSkills
- Interviewing techniques
- Employee onboarding
- Customer service
- Order processing
- Employee training
- Time management
- Process auditing
- Problem solving
- Client communication
- Relationship building
Languages
English
Professional
spanish
Professional
Affiliations
- Fast learner
- Problem solving
- Always up for something new
- billingal
Timeline
Recruiter/Cashier
Carniceria Morelos
03.2024 - 03.2025
Restaurant Waiter
Antojitos Domy
07.2023 - 02.2024
Team Leader
IDS
02.2021 - 01.2023
Ben Davis High School
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