To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
09.2023 - Current
Memorized over 100+ coffee, tea, and cocoa beverages and completed around 125-175 customer orders every day
Sanitized coffee equipment multiple times during each shift; consistently maintained store cleanliness
Prepare and serve customer food orders, and ensure that all items on display are handled according to food safety regulations.
Medical Scribe
ScribeAmerica
10.2022 - Current
Provide support for 20 physicians within a fast-paced ER and ensure high-level quality patient care by providing accurate documentation on history, procedures, consults, and discussions in EMR
Utilize medical terminology knowledge to prepare professional communications
Contributed to streamlined patient appointments by efficiently gathering relevant medical history and performing preliminary physical exams under supervision.
Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
Waitress
Union Kitchen
04.2022 - 09.2023
Provided recommendations for food and beverage pairings
Followed guidelines for allergy and diet concerns and obeyed food handling safety regulations and procedures
Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Hostess
Union Kitchen
09.2020 - 04.2020
Greeted on average 500 guests daily at the door and escorted them to their seats
Organized and scheduled reservations for 100+ customers daily over the phone and in person
Provided attentive and professional customer service and fostered warm relationships with regular guests
Communicated with customers and restaurant staff to guarantee any concerns were promptly addressed and guests left happy.
Childcare provider
The Rios Family
06.2017 - 08.2017
Resolved conflict situations
Cared for children from ages 5-9 years of age from mornings to late afternoon
Always ensured children were creatively engaged
Prepared lunch and snacks with paying attention to the nutritional values of food.
Education
Bachelor of Health, B.S -
The University of Houston, Main Campus
Houston, TX
05.2024
Associates of Science Degree - Biology
Lone Star College, Cyfair
Cypress, TX
08.2022
Skills
Adaptive and Creative
Team Leadership
Time management skills
Integrity
Dependability
Work ethic
Team Player
Fluent in Spanish
Exceptional Customer Service
Reliability
volunteer experience
CFISD Elementary schools, Cypress, TX, Teacher Assistant, Organize libraries and level out books for different elementary teachers before the new year.
Project Cure, Houston, TX, Volunteer, Package and sort medical supplies to ship to third-world countries.
Gigi's Playhouse, Houston, TX, Volunteer, Tutor one-on-one adults who have Down Syndrome., Encourage participants to stay active and assist them with their exercises., Assist in the kitchen and help participants create new recipes.
Heart to Heart Hospice Care, Houston, TX, Patient Care, Provide care and comfort for someone with a life-limiting illness, Visit them in their home/facility and provide comfort.