Summary
Work History
Education
Skills
Timeline
Generic

Emely Cruz

Middletown,NY

Summary

Results-driven professional with strong experience in floral design and client-focused services. Skilled in managing inventory, delivering exceptional customer experiences, and developing targeted marketing strategies. Background in mental health support enhances ability to assess client needs and coordinate care effectively.

Work History

Business Owner

Em’s Bouchic Creative Florist & Designer
  • Managed all aspects of floral design and plant care to ensure high-quality products.
  • Oversaw inventory management, maintaining optimal stock levels and quality standards.
  • Delivered exceptional customer service, fostering loyalty and satisfaction.
  • Developed and implemented marketing strategies to drive sales and brand awareness.
  • Coordinated delivery logistics to ensure timely and fresh deliveries to customers.
  • Trained and mentored new team members, enhancing overall team performance.

Kids Activities Supervisor

Young Adult Institute
  • Conducted assessments to evaluate client needs and strengths.
  • Provided individual and group therapy for mental health and life skills.
  • Developed personalized treatment plans tailored to client goals.
  • Coordinated with multidisciplinary teams to ensure comprehensive care.
  • Offered crisis intervention support to clients in distress.
  • Maintained detailed client records to track progress and outcomes.

Education

GED - BUSSINESS

Marie Smith Academy
06.2008

Skills

  • Floral design
  • Customer service
  • Inventory management
  • Marketing strategy
  • Team leadership
  • Client assessment
  • Crisis intervention
  • Delivery logistics
  • Personalized treatment planning
  • Multidisciplinary collaboration

Timeline

Business Owner

Em’s Bouchic Creative Florist & Designer

Kids Activities Supervisor

Young Adult Institute

GED - BUSSINESS

Marie Smith Academy
Emely Cruz