Emely Dominguez
UNT Health Science Center
Fort Worth,TX
Work Preference
Work Type
Full TimePart Time
Location Preference
On-Site
2
years of professional experience
Dedicated front desk receptionist with strong bilingual communication skills and a focus on exceptional customer service. Experienced in streamlining operations and fostering positive relationships in a medical setting.
Work History
Front Desk Receptionist/ Medical Assistant
9 Months- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Organized and maintained files and records to ensure up-to-date documentation.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- helped translate medical terminology to patients
Front Desk Receptionist
5 Months- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated with healthcare staff to streamline patient flow and enhance clinic efficiency.
- Utilized electronic health record (EHR) systems for accurate patient information management.
- Maintained a clean and organized reception area, creating a welcoming environment for patients.
- Handled phone communications efficiently, directing calls to appropriate departments as needed.
- Supported administrative tasks, including filing records and managing office supplies inventory.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- momentum spine and joint
Education
High School Diploma
Sterile Processing Tech - Medical
Skills
medical terminology
Customer service
Customer relations
adaptability
Visitor relations
Appointment scheduling
Telephone communication
Problem-solving skills
Team collaboration
Verbal and written communication
adoptability
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist/ Medical Assistant
UNT Health Science Center
10.2025 - CurrentRead More
Front Desk Receptionist
Momentum Spine and Joint
02.2024 - 07.2024Read More
Penn Foster College
Sterile Processing Tech from Medical
Read More
Penn Foster Career School
High School Diploma
Read More