Summary
Overview
Work History
Education
Skills
Personal Information
Workingknowledge
Certification
Timeline
Generic

Tanithia Laney

Summary

Offering excellent communication and organizational abilities. Committed to learning and growing in a professional setting. Delivers exceptional customer service and provides efficient administrative support. Handles phone systems and scheduling with ease. Strong desire to utilize and further develop skills in a nursing role. Brings solid 2 years of experience in both clinical and administrative duties. Expertise includes patient care, medical procedures, and electronic health records. Prioritizes teamwork, adaptability, and delivering high-quality results. Known for reliability in fast-paced environments. Adept at effectively supporting medical staff and patients. Maintains a cheerful demeanor during each patient interaction to improve satisfaction ratings and foster patient retention.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist/ Medical Assistant

Buford Medical Clinic
07.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Cashier

Tillys
11.2020 - 01.2021
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Assisted customers with locating items and providing product information
  • Provided customer service in a friendly and professional manner, resulting in a X% increase in customer satisfaction ratings
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Assisted with setting up promotional displays

Sales Associate

Tillys
11.2019 - 08.2020
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
  • Managed a team of sales representatives, leading to a X% increase in sales
  • Trained, and developed a team of X sales representatives, resulting in a X% increase in sales performance
  • Led a team of sales representatives to exceed sales targets by X%, resulting in increased profits for the company

Cashier

Chuck E. Cheese
03.2018 - 03.2020
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
  • Stocked shelves and ensured product displays were organized and attractive
  • Assisted with setting up promotional displays
  • Followed company policies and procedures to maintain security and integrity of customer data

Education

Bachelor of Science in Nursing - Nursing

Valdosta State University
Valdosta, GA
12-2025

Diploma -

Mill Creek High School
05.2020

Allied Health

Maxwell School of Technology

Skills

  • Adaptability
  • Problem-solving skills
  • Vital signs monitoring
  • Customer Service
  • Patient-focused care
  • Attention to detail
  • CPR
  • Time management
  • Immunization administration
  • Team collaboration
  • Medical terminology knowledge
  • HIPAA compliance

Personal Information

Title: Medical Office Assistant

Workingknowledge

  • Held CPR Certification
  • Held AED Certification
  • First Aid Experience

Certification

  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • First Aid Experience

Timeline

Front Desk Receptionist/ Medical Assistant

Buford Medical Clinic
07.2023 - 08.2024

Cashier

Tillys
11.2020 - 01.2021

Sales Associate

Tillys
11.2019 - 08.2020

Cashier

Chuck E. Cheese
03.2018 - 03.2020

Diploma -

Mill Creek High School

Bachelor of Science in Nursing - Nursing

Valdosta State University

Allied Health

Maxwell School of Technology
Tanithia Laney