Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emely Fernandez

Bronx

Summary

Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction. Seeking to transition into a new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.

Overview

2
2
years of professional experience

Work History

Sales Representative

Target
11.2022 - 12.2023
  • Maintain a welcoming and helpful attitude towards both guests and team members
  • Creating a positive and welcoming environment for all guests to shop
  • Thank the guest in a genuine and positive way for allowing Target to help them with their shopping needs
  • Resolve guests' questions quickly on the spot
  • Engage with guests to better understand their needs
  • Work in all departments to make sure the sales floor is full, zoned, and stocked for guests
  • Providing in-depth knowledge of departments to keep merchandise pricing and quantity accurate
  • Push and stock product to the sales floor
  • Help guests while completing daily workloads
  • Execute department changes, transitions, revisions, and sales plans
  • Support guest services such as back-up at the register

Cashier/Corporate Social Responsibility (CSR)

Papa John's Pizza
08.2021 - 05.2022
  • Welcome customers with a positive and friendly attitude as they enter the establishment
  • Carefully check each order to confirm that all items are correct and meet the customers' expectations before handing it over
  • Accept payments from customers, handle cash transactions, and provide correct change as needed
  • Engage with customers professionally, addressing any orders, feedback, or complaints in a timely and respectful manner
  • Answer incoming phone calls and accurately take customers' orders, ensuring all orders are processed according to company protocols

Education

Bachelor's - Behavioral Sciences

Mercy University
Dobbs Ferry, NY
05.2026

Skills

  • Customer Service
  • Time Management
  • Critical Thinking
  • Active Listening
  • Problem-Solving
  • Sales presentations
  • Detail Oriented
  • Bilingual
  • Computer Literacy
  • Teamwork
  • Organization
  • Interpersonal communication skills
  • Negotiation tactics
  • Performance improvement

Accomplishments

  • Achieved first honors for 2 years in high school
  • Received a merit award 3 years in a row in high school
  • Received the NYS Attorney General Triple "C" Award my senior year of high school
  • Made the deans list 2 years in a row during my freshman and sophomore years of college

Timeline

Sales Representative

Target
11.2022 - 12.2023

Cashier/Corporate Social Responsibility (CSR)

Papa John's Pizza
08.2021 - 05.2022

Bachelor's - Behavioral Sciences

Mercy University

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Emely Fernandez