Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Emely Garcia Herrera

Atlantic City,United States

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Victoria's Secret & PINK
Atlantic City, NJ
10.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical Receptionist

Act-On Total Health
Atlantic City, NJ
09.2023 - 03.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.

Nursing Assistant

United Methodist Communities at the Shores
Ocean City, NJ
09.2022 - 09.2023
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.

Education

Associate of Science - Medical Assistance

Prism Career Institute
Philadelphia, PA
11-2024

General Studies

Atlantic City High School
Atlantic City, NJ
06-2018

Skills

  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Call Management
  • Bilingual: fluent in Spanish and English
  • Multitasking
  • Medical Terminology
  • Insurance Verification
  • HIPAA Compliance
  • Infection Control

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Customer Service Representative

Victoria's Secret & PINK
10.2023 - Current

Medical Receptionist

Act-On Total Health
09.2023 - 03.2024

Nursing Assistant

United Methodist Communities at the Shores
09.2022 - 09.2023

Associate of Science - Medical Assistance

Prism Career Institute

General Studies

Atlantic City High School

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Emely Garcia Herrera