Dynamic professional with extensive experience in customer service and guest relations at Echo&Rig Steakhouse. Proven ability to resolve conflicts and enhance guest engagement, ensuring a memorable experience. Bilingual and adept at multitasking, I thrive in fast-paced environments while maintaining high standards of cleanliness and communication. Skilled Office Attendant with experience in handling administrative tasks, scheduling appointments, and maintaining office spaces. Bring strong communication skills coupled with ability to manage multiple priorities simultaneously. Known for contributing to team efforts by accomplishing related results as needed. Have left positive impact on previous workplaces by consistently improving organization and efficiency.
Resolved customer complaints in a timely and efficient manner.Provided friendly customer service by answering questions and responding to requests and adjusted seating as needed.Greeted guests and gathered information to seat groups or place on waitlist.Stayed attentive to server availability and table turnover to quickly seat guests.
Performed administrative tasks such as scheduling appointments, filing paperwork, and managing office supplies.
Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.