Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emely Gonzalez

Las Vegas

Summary

Dynamic professional with extensive experience in customer service and guest relations at Echo&Rig Steakhouse. Proven ability to resolve conflicts and enhance guest engagement, ensuring a memorable experience. Bilingual and adept at multitasking, I thrive in fast-paced environments while maintaining high standards of cleanliness and communication. Skilled Office Attendant with experience in handling administrative tasks, scheduling appointments, and maintaining office spaces. Bring strong communication skills coupled with ability to manage multiple priorities simultaneously. Known for contributing to team efforts by accomplishing related results as needed. Have left positive impact on previous workplaces by consistently improving organization and efficiency.

Overview

9
9
years of professional experience

Work History

Lead Host/Office Admin

Echo&Rig Steakhouse
Las Vegas
02.2016 - Current

Resolved customer complaints in a timely and efficient manner.Provided friendly customer service by answering questions and responding to requests and adjusted seating as needed.Greeted guests and gathered information to seat groups or place on waitlist.Stayed attentive to server availability and table turnover to quickly seat guests.

Office Admin

Pappion Helicopter
Boulder City
03.2022 - 06.2023

Performed administrative tasks such as scheduling appointments, filing paperwork, and managing office supplies.

Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.

Education

High School Diploma -

Valley High School
Las Vegas, NV
05-2019

Some College (No Degree) - Elementary School Teaching

College of Southern Nevada
Las Vegas, NV

Skills

  • Customer service
  • Guest relations
  • Communications skills
  • Problem solving
  • Guest engagement
  • Cleanliness maintenance
  • Greeting guests
  • bilingual
  • Calm under pressure
  • Multitasking Abilities
  • Conflict resolution

Timeline

Office Admin

Pappion Helicopter
03.2022 - 06.2023

Lead Host/Office Admin

Echo&Rig Steakhouse
02.2016 - Current

High School Diploma -

Valley High School

Some College (No Degree) - Elementary School Teaching

College of Southern Nevada
Emely Gonzalez