LENNON GRAHAM
Fayetteville,AR
Summary
Enthusiastic individual experienced in analyzing issues on production and training while finding effective solutions. Offering high aptitude, reliability, and proficiency in learning new skills with expertise in building and managing customer relationships.
Overview
10
10
years of professional experience
Work History
TECHNICIAN LEAD, SALES, OFFICE ADMIN, TERMITE LEAD
Flex Pest Control
03.2021 - Current
- Trained and evaluated new technicians on standard operating procedures, ensuring consistency across the team.
- Developed and filled primary role on all inbound sales, leading to highest inbound sales production since the company began.
- Coordinated on scheduling, training, company growth, and customer service, leading to 5-star customer rating.
- Helped develop and oversaw termite service, directly in sales, production, and training.
DELIVERY DRIVER (INDEPENDENT CONTRACTOR)
Postmates
01.2020 - 03.2021
- As an independent contractor, I worked my own schedule while also being responsible for any issues that arise while ordering, picking up, or delivering orders for businesses.
- Completed on-time deliveries by choosing best and most efficient routes.
DELIVERY DRIVER
Bitesquad
08.2019 - 03.2021
- Worked to provide efficient and quality service, dealing directly with customers and restaurants across Northwest Arkansas.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
EMPLOYEE
Manifest Hemp Co.
08.2019 - 02.2020
- Hired on as one of only three full-time employees for the start-up company, I had responsibilities which dealt with constant monitoring and handling of the product to ensure quality control, and the development of infrastructure that was essential to production
- While often working directly with the owner and General Manager, typically most tasks required quick learning and self-management while simultaneously following stringent time constraints.
SALESMAN
Air Fusion Plus NWA
07.2019 - 01.2020
- After completing a 20-hour training program, I began going door-to-door conducting air-quality surveys to produce leads, and conducted 2 hour demos for clients in their homes to sell an industrial-grade air-purifier, known as the Hyla
- Earnings were commission-based and in the first week after training I made two sales with a 40% close rate, while also assisting with the training of new employees.
DRIVER/CLOSER
Jimmy Johns
10.2015 - 08.2018
- Learned how to work quickly, while paying attention to detail as we followed our 'freaky fast' model of providing customers with their meal in five minutes or less
- As a closer was responsible for cleaning and prepping the shop to open the next day.
LANDSCAPER
Williams Lawn Care
10.2014 - 08.2018
- Provided landscaping and lawn care services for hundreds of clients on a seasonal or on-demand basis with one or two other workers
- Most skills necessary for our daily tasks were self-taught, as well as gaining experience working directly with clients and negotiating job quotes.
Education
Attended - Political Science
University of Arkansas
05.2019
Diploma -
Conway High School
01.2017
Skills
- Accountability
- Customer Service
- Improving Efficiency
- Multitasking and Organization
- Attention to Detail
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Microsoft Excel
- Microsoft Access
Profile - Contact
3593 W. Country Meadows St, Fayetteville, AR, 72703
References
- ELDON MCKINNEY, Owner, Flex Pest Control, (501) 499-2181
- PAUL GRAY, Owner, Power System Solutions, (501) 472-6742
Timeline
TECHNICIAN LEAD, SALES, OFFICE ADMIN, TERMITE LEAD
Flex Pest Control
03.2021 - Current
DELIVERY DRIVER (INDEPENDENT CONTRACTOR)
Postmates
01.2020 - 03.2021
DELIVERY DRIVER
Bitesquad
08.2019 - 03.2021
EMPLOYEE
Manifest Hemp Co.
08.2019 - 02.2020
SALESMAN
Air Fusion Plus NWA
07.2019 - 01.2020
DRIVER/CLOSER
Jimmy Johns
10.2015 - 08.2018
LANDSCAPER
Williams Lawn Care
10.2014 - 08.2018
Attended - Political Science
University of Arkansas
Diploma -
Conway High School
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