Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emely Gutierrez

Balch Springs,TX

Summary

With a proven track record at Parkland Hospital, I excel in enhancing operational efficiency and team collaboration. Skilled in office administration and customer service, I've significantly improved resource availability and patient satisfaction. My expertise in data entry and fostering a culture of mutual respect underpins my ability to streamline processes and elevate care standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr. Clinical Staff Assistant

Parkland Hospital
08.2018 - Current
  • Supported daily operations by handling administrative tasks and coordinating schedules.
  • Improved team efficiency by managing supply inventory and ensuring availability of resources.
  • Assisted in training new staff members for effective onboarding and integration.
  • Enhanced communication flow with timely dissemination of information across departments.
  • Managed records and documentation for maintaining organized and accessible files.
  • Provided excellent customer service, addressing inquiries and resolving issues.
  • Maintained confidentiality of sensitive information while handling data and records.
  • Facilitated smooth workflow with proactive problem-solving and task prioritization.
  • Enhanced workplace environment by promoting a culture of teamwork and mutual respect.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Coordinated with IT department to upgrade software, enhancing overall operational efficiency.
  • Managed office supplies and equipment to ensure uninterrupted operations.

Clinical Nurse Assistant

Harley Medical Center UAE
05.2005 - 05.2008
  • Actively participated in quality improvement initiatives aimed at enhancing overall patient experience.
  • Improved patient satisfaction by providing compassionate care and addressing individual needs.
  • Reduced hospital readmissions by providing thorough discharge instructions and follow-up support.
  • Maintained a safe and clean environment for patients, adhering to infection control protocols.
  • Demonstrated strong clinical skills in assessing vital signs, performing blood draws, and administering medications.
  • Assisted physicians during examinations and procedures, ensuring efficient delivery of quality patient care services.
  • Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

Associate of Science - Midwifery

Dr. Cralos Lanting Collage
Philippines
10-1999

Skills

  • Customer service
  • Team collaboration
  • Office administration
  • Data entry
  • Scheduling coordination
  • File management
  • Document preparation
  • Project support
  • Supply inventory
  • Reception duties
  • Record keeping
  • Office supplies management
  • Process documentation
  • Supply management
  • Staff communication
  • Materials restocking
  • Multi-line phone systems
  • Multitasking Abilities

Certification

  • CPR/AED Certification
  • Texas Driver's License
  • Medication aide / CNA

Timeline

Sr. Clinical Staff Assistant

Parkland Hospital
08.2018 - Current

Clinical Nurse Assistant

Harley Medical Center UAE
05.2005 - 05.2008

Associate of Science - Midwifery

Dr. Cralos Lanting Collage

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Emely Gutierrez