Kelly Foley
Frisco
Summary
Accomplished professional with years of teaching experience, recently transitioned to a Clinical Staff Assistant role at UT Southwestern in 2023. Possesses a unique blend of educational expertise and patient care skills. Efficiently manages patient check-ins and check-outs, appointment scheduling, and insurance verification across six specialty clinics, supporting over 30 physicians. Rapidly advanced to a level 3 Clinical Staff Assistant within 18 months, demonstrating adaptability and a commitment to excellence. Recognized for a strong work ethic and the ability to ensure patients feel at ease, contributing positively to the healthcare environment.
Overview
2027
2027
years of professional experience
Work History
Clinical Staff Assistant III
UT Southwestern Ambulatory Clinic
Frisco, TX
01.2023 - Current
- Greet patients upon arrival and register their information. Verify insurance details for accurate billing. Check patients in and out efficiently and take payments.
- Engaged with patients using Epic messaging system to enhance care coordination.
- Executed phone communications to confirm and reschedule patient appointments.
Elementary School Teacher
Leadership Prep School and Frisco Independent School District
Frisco, TX
2011 - 01.2023
- Third grade team lead at Leadership Prep School
- Planned lessons according to state standards to cover requirements and prepare for standardized tests.
- Collaborated with colleagues to share best practices, resulting in a more cohesive instructional approach across grade level teams.
- Supported struggling students with targeted interventions, improving overall classroom performance in standardized tests.
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
Education
Bachelor of Science - Interdisciplinary Studies
Sam Houston State University
Skills
- Time management
- Critical thinking capacity
- HIPAA compliance
- Patient care coordination
- Detail-oriented approach
- Conflict resolution techniques
- Strong interpersonal skills
- Electronic health records management
- Insurance verification mastery
- Customer service
- Reliable team player
- Professionalism and ethics
Timeline
Clinical Staff Assistant III
UT Southwestern Ambulatory Clinic
01.2023 - Current
Elementary School Teacher
Leadership Prep School and Frisco Independent School District
2011 - 01.2023
Bachelor of Science - Interdisciplinary Studies
Sam Houston State University