Emely Heredia
Walmart
Merritt Island
2
Languages
2
years of professional experience
Customer‑focused with experience in front of house support, payment handling, and accurate administrative work. Bring strong bilingual communication, a calm presence in busy environments, and a commitment to creating positive experiences for residents and customers. Working experience in Microsoft Office, with strong recordkeeping and multitasking skills that support smooth leasing operations.
Work History
Customer Service & Sales Associate
9 Months- Assist customers with product inquiries and recommendations to facilitate informed purchases and enhance shopping experience.
- Operate the cash register with accuracy, handling payments, returns, and exchanges in line with company policies.
- Provide customer service and support store operations through effective organization, communication, and problem-solving.
Teacher Assistant (Volunteer)
9 Months- Organized and maintained classroom paperwork, files, and instructional materials to support efficient daily operations.
- Prepared copies, sorted documents, and assisted with administrative tasks that mirror front‑desk and office responsibilities.
- Developed strong organizational, communication, and technical skills applicable to leasing offices and resident support roles.
Front of House
10 Months- Delivered fast, friendly customer service in a high‑volume environment while managing all front‑of‑house operations independently.
- Balanced incoming phone calls with in‑person customer needs, demonstrating strong multitasking and communication skills.
- Processed payments, resolved customer concerns, and coordinated orders with accuracy and professionalism.
- Maintained a clean, organized workspace and collaborated with a small team to support smooth daily operations.
Education
High School Diploma
- Graduated with Honors — 4.3 GPA
- Microsoft Word, Excel, and PowerPoint coursework
- AP Capstone Graduate
- Hispanic, Science, and National Honor Society
- Completed student tutoring and community service hours through honor society programs
Associate of Science (A. S.)
- AS Degree in progress
- 4.0 GPA
Skills
Bilingual
Customer service
Payment processing
Front of house operations
Multitasking
Effective call management
Work under pressure
Organization
LANGUAGES
Spanish - Native speaker
English - Bilingual Proficiency
Timeline
Customer Service & Sales Associate
Walmart
11.2025 - CurrentRead More
Teacher Assistant (Volunteer)
Merritt Island High School
08.2024 - 05.2025Read More
Front of House
Hangry Joes
03.2024 - 01.2025Read More
Merritt Island High School
High School Diploma
Read More
Eastern Florida State College
Associate of Science (A. S.)
Read More