Patricia Rocha
Houston,TX
Summary
Dependable and hard-working retail professional with experience in overnight-style stocking, inventory management, and physically demanding work. Known for stamina, attention to detail, and the ability to meet productivity standards while working efficiently as part of a team. Committed to safety, cleanliness, SOP compliance, and delivering strong customer service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Customer Service & Sales Associate
Macy's
01.2024 - Current
- Stock shelves, replenish merchandise, and maintain organized sales floor and backroom areas to meet daily productivity goals.
- Load, unload, and move heavy and bulky merchandise safely and efficiently.
- Process incoming shipments, returns, and inventory transfers with accuracy.
- Condition shelves and displays, ensuring proper labeling, pricing, and product rotation.
- Operate point-of-sale systems and handheld inventory devices.
- Assist customers with product location and general inquiries while maintaining a team-first mindset.
Patient Transporter
MD Anderson Cancer Center
02.2022 - 10.2022
- Performed physically demanding transport of patients, equipment, and supplies across a large facility.
- Followed strict safety, sanitation, and SOP guidelines, including PPE and infection control.
- Stocked, organized, and rotated oxygen tanks and medical supplies.
- Met time-sensitive deadlines while maintaining attention to detail and professionalism.
Owner / Operator
Midnight City Glam & Sweets
02.2021 - 03.2025
- Managed inventory, packaging, stocking, and order fulfillment under tight deadlines.
- Maintained clean, organized work areas and followed food safety and sanitation standards.
Education
Associate - Business
San Jacinto College
08-2024
Skills
- Overnight Stocking & Shelf Conditioning
- Inventory Control & Product Rotation
- Heavy Lifting & Physically Demanding Tasks
- Fast-Paced Team Environments
- Safety, Sanitation & SOP Compliance
- Productivity & Time Management
- Customer Service & Product Assistance
- Organization & Attention to Detail
- Adaptability & Reliability
- Bilingual: English / Spanish
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Languages
English
Spanish
Timeline
Customer Service & Sales Associate
Macy's
01.2024 - Current
Patient Transporter
MD Anderson Cancer Center
02.2022 - 10.2022
Owner / Operator
Midnight City Glam & Sweets
02.2021 - 03.2025
Associate - Business
San Jacinto College