Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emely Mejia Lopez

Bronx,NY

Summary

Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need. Motivated trabajador with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

5
5
years of professional experience

Work History

Case Manager/Case Specialist

Healthfirst
01.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Must become proficient in article 49 regulation.
  • Responsible for service authorizations, creates care plans, and coordinates services throughout the continuum of care for high-risk populations
  • Assesses and coordinates Hospitalization / Skilled Services CHHA /Nursing Home Communication and Planning
  • Support and help the families population
  • Coordination of Benefits for Medicare, Medicaid, Other insurance
  • Coordinates transitional care management (acute to home, home to skilled nursing facility SNF/custodial, home to hospital and acute to SNF/custodial
  • Completes Monthly Call Assessments and follows up on calls triggered by changes in diagnosis or events such as ER visits, falls, etc
  • Coordinates post-discharge services as needed

Care Coordinator

People Care
06.2022 - 12.2022
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Match, assign and caregiver schedules based on skill level, availability and customer requirements.
  • Provide superior customer service and compassion for new clients and their families.



Coach- Intership

NYC Youth Leadership Councils Intership
05.2022 - 11.2022
  • Facilitated group coaching sessions aimed at strengthening communication skills, conflict resolution, and collaborative problem-solving techniques.
  • Advocating for mental health support and resources
  • Preventing gun violence in communities
  • Influencing citywide environmental sustainability awareness initiatives
  • Encouraging nutritious diets and healthy lifestyles and mental health issues.
  • Connecting youth to digital resources for research and advocacy
  • Using art as a tool for social action


Care Manager

VNS Health
01.2021 - 05.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Responsible for service authorizations, creates care plans, and coordinates services throughout the continuum of care for high-risk populations
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Coordination of Benefits for Medicare, Medicaid, Other insurance.
  • Completes Monthly Call Assessments and follows up on calls triggered by changes in events such as ER visits, falls, etc
  • Coordinates post-discharge services as needed

Care Coordinator

Alliance Homecare
08.2019 - 01.2021
  • Match, assign and caregiver schedules based on skill level, availability and customer requirements
  • Provide superior customer service and compassion for new clients and their families
  • paraprofessionals to make sure patients are being cared for
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Communicate and work with patients to ensure quality of service
  • Create and maintain relationships with contracts to grow the business


Site Assistant

Wingspan Arts
01.2019 - 07.2019
  • Provided valuable input during planning stages to optimize construction schedules based on resource availability, personnel capacity, and other factors affecting timelines.
  • Assist in creating a positive environment for the children so they are comfortable, Safe and engaged.
  • Scheduled meetings for staff and assisted in completing daily tasks for supervisor.
  • Communicate clearly with families regarding students’ progress, and behaviors

Education

Master of Arts - MSW Candidate

Fordham Graduate School of Social Services
New York, NY
12.2025

Bachelor of Arts - Psychology

College
06.2023

Associate of Arts -

Hostos Community College of The City University of New York
The Bronx, NY
05.2021

High School Diploma -

High School For Media And Communications
New York, NY
06.2018

Skills

  • Problem-Solving
  • Leadership
  • Analytical and Critical Thinking
  • English /Spanish
  • Organization and Multitasking
  • Microsoft Word/ Microsoft Office
  • Case Planning
  • Patient support
  • Collaboration
  • Teamwork
  • Customer Services
  • Client Advocacy
  • Positive Attitude
  • Ability to Work Under Pressure

Timeline

Case Manager/Case Specialist

Healthfirst
01.2023 - Current

Care Coordinator

People Care
06.2022 - 12.2022

Coach- Intership

NYC Youth Leadership Councils Intership
05.2022 - 11.2022

Care Manager

VNS Health
01.2021 - 05.2022

Care Coordinator

Alliance Homecare
08.2019 - 01.2021

Site Assistant

Wingspan Arts
01.2019 - 07.2019

Master of Arts - MSW Candidate

Fordham Graduate School of Social Services

Bachelor of Arts - Psychology

College

Associate of Arts -

Hostos Community College of The City University of New York

High School Diploma -

High School For Media And Communications
Emely Mejia Lopez